Parking Cashier

SP+; Mobile (AL); On-site; USD 12,501 - 17,805; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Disability insurance

Life insurance

Flexible spending accounts

Job summary

SP+, a Metropolis company, operates a leading parking network using computer vision to enable checkout-free experiences. As a Cashier, you will handle transactions, issue receipts, and assist customers while maintaining security of funds and accuracy of revenue reports.

The role requires adapting to 2nd/3rd shifts and weekends, delivering friendly service, and keeping the booth clean. A favorable benefits package accompanies competitive hourly pay.

Qualifications

• Education and experience: Less than high school education or up to one month of related experience or training.
• Must be able to work 2nd shift, 3rd shift, and/or weekends as required.
• Must read and comprehend simple instructions, write simple correspondence, and present information to customers, clients, supervisors, and coworkers.
• Must use time-keeping device, calculator or credit-card machine; must maintain pleasant demeanor on the telephone and with public.

Responsibilities

• Receive payment for parking services and facilitate traffic flow through the facility.
• Count bank/revenue at start of shift to verify starting total.
• Collect cash and/or validations and maintain security of cash.
• Issue receipts or tickets for every transaction and compute amounts due.
• Provide directions to city locations and assist customers to reach their destinations.
• Resolve customer complaints quickly and escalate to supervisor when needed.

Skills

Mathematical skills

Language skills

Reasoning ability

Customer service

Other skills

Education

High school or less

Job description

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it’s everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable – giving us back our most valuable asset, time.

Responsibilities

An SP+ Cashier will create an efficient, stress‑free, and enjoyable experience for each customer. This includes receiving payment from customers for parking services and facilitating the flow of traffic through the facility by performing the following duties:

• Treat each customer with respect and kindness, ensuring each interaction delivers on the SP+ Promise of making every moment matter.
• Responsible for being at work every scheduled day, on time and in uniform, and ready to assist customers.
• Counts "bank" of revenue at the beginning of shift to ensure starting total is correct.
• Collects cash and/or validations and maintains security of cash.
• Makes change and issues receipts or tickets to customer for each transaction.
• Computes or re‑computes bill from ticket showing amount due per customer.
• Operates cash register after time calculation (manually or by machine), calculates cost or transaction and displays cost of customer transaction on cash register.
• Quotes prices for parking services for which money is received upon customer receipt.
• Gives directions to city locations and assists customers, ensuring they get where they are going easily and efficiently.
• Completes lost ticket forms when original tickets cannot be located.
• Resolves customer complaints quickly and efficiently, asking a supervisor for assistance when needed.
• Answers telephone in a prompt and courteous manner.
• Maintains cleanliness of booth and picks up trash in the surrounding area.
• Conducts timely checks to see if a proper inventory of necessary work aids and supplies are located in booth.
• Verifies log of shift transactions against bank of "revenue" on hand.
• Compiles "bank" of collected revenue during the day once a predetermined amount of money has been collected.
• Records amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions.
• Any other duties that may be assigned by the supervisor.

Qualifications

• Education and experience: Less than high school education or up to one month of related experience or training.
• Availability: Must be able to work 2nd shift, 3rd shift, and/or weekends as required.
• Driver license: Required only if you will drive a company vehicle or operate on company business.
• Mathematical skills: Must be able to add, subtract, multiply, divide, and make change using whole numbers, common fractions, and decimals.
• Language skills: Must read and comprehend simple instructions, write simple correspondence, and present information to customers, clients, supervisors, and coworkers.
• Reasoning ability: Must apply common sense to carry out standard written or oral instructions.
• Other skills: Must use time‑keeping device, calculator or credit‑card machine; must maintain pleasant demeanor on the telephone and with public; must respond to customer problems or complaints.
• Physical demands: Regularly sit, use hands to finger, handle, or feel objects; walk and sit occasionally; close vision required.
• Salary: $11.00 per hour.
• Benefits: Eligible employees may participate in medical, dental, vision, flexible spending accounts, long‑term and short‑term disability, life insurance, accident insurance, 401(k), and paid time off.

Location

P.O. Box 88032

8400 Airport Boulevard

MOBILE, AL 36608

Equal Opportunity Employment

SP+ is an equal‑opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.