Parking Cashier

SP+; Des Moines (CA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid time off

Job summary

SP+, a Metropolis company, is seeking a Cashier to deliver a fast, friendly parking experience at our facilities. You will receive payments, issue tickets, balance cash each shift, and help customers navigate the lot.

The role requires reliable attendance, basic math and communication skills, a valid driver's license if driving company vehicles, and the ability to work varying shifts including evenings and weekends. Training provided; benefits apply.

Qualifications

• Education/experience as described in the posting.
• Ability to perform essential duties with minimal supervision.
• Basic math and ability to make change.
• Clear communication with customers and coworkers.
• Ability to operate a cash register and handling of receipts.

Responsibilities

• Treat each customer with respect and kindness; deliver on the SP+ Promise.
• Be at work on time, in uniform, ready to assist customers.
• Count bank at start of shift and ensure starting total is correct.
• Collect cash and validations; maintain cash security.
• Issue receipts or tickets for each transaction; compute costs accurately.
• Operate cash register and display transaction cost to customer.
• Quote prices for parking services and provide directions to locations.
• Assist customers in locating city locations; resolve complaints quickly.
• Complete lost ticket forms when needed; maintain booth cleanliness.
• Maintain inventory of supplies and verify log of transactions.
• Prepare shift reports and record revenue accurately.

Skills

Cash handling

Customer service

Communication

Math skills

Attendance/punctuality

Education

Education/Experience (less than high school or up to 1 month related experience)

Job description

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

An SP+ Cashier will create an efficient, stress-free, and enjoyable experience for each customer.This includes receiving payment from customers for parking services and facilitating the flow oftraffic through the facility by performing the following duties:

What you’ll do

• Treat each customer with respect and kindness, ensuring each interaction delivers on theSP+ Promise of making every moment matter.
• Responsible for being at work every scheduled day, on time and in uniform, and ready toassist customers.
• Counts “bank” of revenue at beginning of shift to ensure starting total is correct.
• Collects cash and/or validations and maintains security of cash.
• Makes change and issues receipts or tickets to customer for each transaction.
• Computes or re-computes bill from ticket showing amount due per customer.
• Operates cash register after time calculation (manually or by machine), calculates cost ortransaction and displays cost of customer transaction on cash register.
• Quotes prices for parking services for which money is received upon customer receipt.
• Gives directions to city locations and assists customers, ensuring they get where they aregoing easily and efficiently.
• Completes lost ticket forms when original tickets cannot be located.
• Resolves customer complaints quickly and efficiently, asking a supervisor for assistancewhen needed.
• Answers telephone in a prompt and courteous manner.
• Maintains cleanliness of booth and picks up trash in the surrounding area.
• Conducts timely checks to see if a proper inventory of necessary work aids and supplies are located in booth.
• Verifies log of shift transactions against bank of “revenue” on hand.
• Compiles “bank” of collected revenue during the day once a predetermined amount of money has been collected.
• Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions.
• Any other duties that may be assigned by the supervisor.

Qualifications

What you need

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience: Less than high school education or up to one month related experience or training or equivalent combination of education and experience.

Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.

License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

Mathematical skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.

Language skills: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.

Reasoning ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Other skills and abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints.

Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to walk and sit. Specific vision abilities required by this job include close vision.

Salary Range

$14.99 per hour (+ tips)

This role is eligible to earn tips in addition to the posted hourly rate.

Benefits

Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact [e-mail]. We are here to assist you.

Location

US-IA-DES MOINES