Park Team Member

Kids Empire; Commack (NY); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Health Insurance

Voluntary Dental and Vision

Employee Assistance Program (EAP)

Pet Insurance

Recreational Discounts

401(k) Matching

Job summary

Kids Empire in Commack, NY hires a Team Member to greet guests, assist with check-in, handle payments, and keep the park safe and tidy. You will operate an iPad for waivers and guest details, process transactions at the front counter, and help with snack area inventory and event support.

This role requires engaging communication and the ability to work weekends and holidays. Join a team focused on guest satisfaction, safety, and a fun park environment, with opportunities to participate in family

Qualifications

• Weekend and holiday availability.
• Able to work with children.
• Proficient with an iPad.
• Good communication and customer service skills.
• Read and write in English.

Responsibilities

• Greet guests and ensure they feel comfortable.
• Handle check-in, collect waivers, and guest information on an iPad.
• Manage front cash counter and POS transactions.
• Monitor safety and enforce park rules.
• Maintain cleanliness of restrooms and park structures.
• Assist in family events and support smooth operation.
• Restock snacks and manage inventory with management.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Communication skills

Independent worker

Read and write in English

Tools

iPad

Job description

Objective

Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Member workers perform many tasks with the families and peers throughout the park to ensure the guests are having an excellent and safe time while at Kids Empire.

Essential Job Functions

• Attending customers as quickly as possible, greeting them and making them feel comfortable in the ambiance of the park.
• Operating the check‑in process by having guests sign the liability waiver and provide guest information (address, name, email, phone) utilizing an iPad.
• Operates the front cash counter for receiving the exact bill amount from the guests, managing the cash flow by registering the amount and transactions on a daily basis, taking payment from guests by cash or card, and providing exact change if paid by cash.
• Operating the billing transactions accurately by verifying the amount displayed on the POS.
• Organizes the refrigerator with drinks, snacks, chips, and ice cream.
• Checks snack inventory is sufficient and communicates with management to order snacks from specified vendors to replenish stock.
• Walks the floor regularly to monitor that no unsafe hazards are present and that guests are following the park attendance rules, regulations and guidelines.
• Cleans restrooms and sanitizes all park structures (tables, chairs, playground structures).
• Assists and participates in family events and ensures that events operate efficiently.
• Other duties assigned.

Physical Demands

• Stand, walk, bend, twist constantly.
• Frequent bilateral hand movements.
• Good finger dexterity.
• Be able to work in noisy environments created by guests, such as children yelling and music.
• Be able to tolerate a hectic and busy work environment during scheduled hours.
• Be comfortable with heights and tight spaces.

Benefits

• Health Insurance
• Voluntary Dental and Vision
• Employee Assistance Program (EAP)
• Pet Insurance
• Recreational Discounts
• 401(k) Matching

Qualifications

• Work weekends and holidays.
• Able to work with children.
• Operate an iPad.
• Good communication skills and customer service skills.
• Work independently.
• Read and write in English.