Park Services Attendant

Great Wolf; Naples (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

Great Wolf in Naples, FL is hiring a Park Services Attendant to keep the waterpark clean and welcoming. You will collect and dispose of garbage, remove dirty towels, and stock towels to ensure guest comfort and safety.

This role offers flexible scheduling, on-the-job training through Great Wolf University, and employee perks like discounts. Join the pack and grow your career while helping create a great guest experience.

Qualifications

• Willingness to work flexible schedule including nights, weekends, and/or holidays as needed.
• Successful completion of criminal background check and drug screen.
• Strong customer service and oral communication skills.
• Previous experience with sanitation, laundry operations, and guest services.
• Previous experience with safe handling and utilization of chemicals according to instructions.

Responsibilities

• Promotes a safe and professional workplace by following policies and procedures as outlined in the handbook and training material.
• Maintains cleanliness of the Waterpark, Front and Back of House, and all safety standards.
• Greets guests, answers questions and responds to requests.
• Performs daily routine chores and maintenance to ensure cleanliness and neat appearance, including decks and locker rooms.
• Ensures windows/doors are clean and free of fingerprints.
• Keeps public areas clean and organized; maintains floors and empties waste receptacles in public spaces.
• Cleans and sanitizes Waterpark restrooms.

Skills

Customer service

Communication skills

Flexible schedule

Safety awareness

Job description

Pay: $17 per hourAt Great Wolf, the Park Services Attendant is critical to ensuring the overall atmosphere of the waterpark meets or exceeds Great Wolf and guest standards. The Attendant is responsible for maintaining cleanliness of pool area by collecting and disposing of garbage, removing dirty towels from the pool area, and stocking the pool area with clean towels.Hiring immediately with full-time, part-time, and flexible scheduling – must be at least sixteen (16) years or older.Join our Pack:•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels•Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.Benefits:Medical, Dental, and Vision insuranceHealth savings accountTelehealth resourcesLife insurance401K with employer matchPaid vacation time offPaid parental leaveEssential Duties & ResponsibilitiesResponsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook and other training materialProtects establishment and guests by adhering to cleanliness of the entire Waterpark, both Front and Back of House & all safety standardsInteracts with waterpark guests by greeting, answer questions and responding to requestsPerforms daily routine chores and maintenance of the Waterpark to ensure overall cleanliness and a neat and orderly appearance, including the cleaning of decks and locker roomsEnsures windows and doorways are free of fingerprints and smudgesEnsures that furniture and hard surfaces of public areas are clean and organized; Keeps floors free of debris and spills and empties all waste receptacles in public spacesCleans and sanitizes Waterpark restroomsRequired Qualifications & SkillsWillingness to work flexible schedule including nights, weekends, and/or Holidays as neededSuccessful completion of criminal background check and drug screenDesired Qualifications & TraitsStrong customer service and oral communication skillsPrevious experience with sanitation, laundry operations, and guest servicesPrevious experience with safe handling and utilization of chemicals according to instructionsPhysical RequirementsAble to lift up to 30lbsAble to push/pull up to 100lbsAble to bend, stretch, and twistAble to stand for long periods of timeAble to climb multiple flights of stairs on a daily basisAble to work with chemicals according to directionsEstimated Salary Range:Pay Rate: $ /hrAn employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.Application Instructions:Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date:Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.