Park Services Attendant

Kennywood Park; Ligonier (Westmoreland County); On-site; USD 15,153 - 20,664; Full time

Benefits offered by this job

Free park admission

Exclusive employee events

Flexible schedule

Cross-training

Job summary

Kennywood Park is seeking a Park Services Attendant to greet guests, assist with questions, and help maintain cleanliness across indoor and outdoor areas. You will report maintenance needs and support safety and guest satisfaction.

Responsibilities include cleaning tasks, trash removal, and helping with lost and found items, with a focus on a positive guest experience. Must be able to work flexible hours, including evenings and weekends.

Qualifications

• No education requirements for this position
• No previous work experience required

Responsibilities

• Interact with guests and coworkers in a pleasant and inviting manner
• Provide exceptional guest service through assisting guests with questions or issues
• Execute cleaning tasks as outlined in training and SOPs
• Sweep interior floors as well as outdoor walkways
• Ensure that all pathways are litter free
• Return food trays to food stands and maintain clean condiment and food line areas
• Ensure trash receptacles are clean and free of spills visually
• Ensure benches and flowerbeds are clean and free of debris
• Accurately and promptly report maintenance problems to the proper authorities
• Protect guests' belongings, deliver lost and found items immediately
• All other duties and special projects assigned by leadership

Skills

Guest service

Communication

Teamwork

Attention to detail

Education

No formal education required

Tools

Brooms and mops

Job description

Park Services Attendant

As an equal‑opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

Roles & Responsibilities

• Interact with guests and coworkers in a pleasant and inviting manner!
• Provide exceptional guest service through assisting guests with their questions or issues
• Execute cleaning tasks as outlined in training and Standard Operating Procedures
• Sweep interior floors as well as outdoor walkways
• Ensure that all pathways are litter free
• Return food trays to food stands and maintain clean condiment and food line areas
• Ensure trash receptacles are clean and free of spills visually
• Ensure benches and flowerbeds are clean and free of debris
• Accurately and promptly report maintenance problems to the proper authorities
• Protect guests' belongings, deliver lost and found items immediately
• All other duties and special projects assigned by leadership

Language

Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Education And Experience

• No education requirements for this position
• No previous work experience required

Requirements

• Must be at least 14 years of age to comply with Pennsylvania Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from work for your scheduled shift
• Ability to comply with all uniform policies
• Must possess strong attention to detail and desire to keep park clean and presentable
• Ability to safely and properly use a variety of cleaning equipment, including brooms and mops
• Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to follow direction, multi‑task, and work as part of a team as well as independently

Physical Requirements

• Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time
• Ability to remain on feet for majority of the workday
• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more
• Ability to consistently use hands to grasp, control, move objects/tools
• Ability to see details of objects that are more than a few feet away

Working Conditions

• Frequent exposure to all outdoor and indoor areas of the park
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
• Subject to constant repetitive motion, high noise levels, flashing lights, highly populated areas, and exposure to various cleaning chemicals
• Subject to bloodborne pathogens; Proper PPE is required in these situations.
• Subject to frequent interruptions and requests that may require reprioritization of activities

Team Member Benefits

• Flexible schedule
• Ability to cross‑train and learn unique skills across various departments
• Free admission to Idlewild and SoakZone, Kennywood, and Sandcastle on your days off, as well as free tickets for your family & friends!
• Exclusive employee events throughout the season