Park Manager

Altitude Trampoline Park Spring-Klein; Silver Spring (MD); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Opportunity for advancement

Training & development

Job summary

Altitude Trampoline Park Spring-Klein is seeking a dynamic Park Manager to lead daily operations and deliver an exceptional guest experience. You will work closely with the General Manager to organize events, manage the snack bar, and supervise front-line teams in a fast-paced environment.

Ideal candidates bring strong communication, cash-handling, and POS experience, plus the ability to work weekends and evenings. A college degree or equivalent experience is preferred for this leadership role.

Qualifications

• Excellent communication and customer service skills required.
• Ability to open and close the park and manage daily operations.
• Experience with cash handling, guest check-in/out, and POS.
• Experience planning birthday parties and group events.

Responsibilities

• Open and close the park and ensure safety rules are followed.
• Assist cashiers with guest check-in and check-out.
• Schedule birthday parties and group events.
• Manage snack bar operations and keep stock in order.
• Ensure outstanding guest satisfaction through clear communication.
• Maintain a fast-paced, team-oriented environment.

Skills

Excellent communication

Customer service

Park opening/closing

Cashier support

Birthday party scheduling

Snack bar operations

Weekend/evening shifts

Teamwork

Safety rules & regulations

Guest requests handling

POS experience

Education

College degree or equivalent work experience

Tools

POS system

Job description

Job Description

Job Description

Benefits:Employee discountsFree uniformsOpportunity for advancementTraining & development

Altitude Trampoline Park Spring-Klein is more than just a workplace — it’s a place where fun, energy, and connection come together. We believe in creating memorable experiences that bring families and friends closer through play, celebration, and shared joy.We’re looking for a dynamic, outgoing, and energetic Park Manager to join our leadership team. This role works closely with the General Manager to support all aspects of daily park operations, ensuring an exceptional experience for both guests and team members.

Responsibilities and Qualifications:

• Excellent communication and customer service skills
• Ability to open and close the park
• Assist cashiers with customer check-in and check-out
• Schedule and confirm birthday parties and group events
• Manage and assist in snack bar operations
• Available to work weekend and evening shifts
• Positive attitude and ability to contribute towards a quality teamwork environment
• Ability to communicate with the team and customers regarding park safety, rules and regulations
• Provide accurate, immediate responses to all guest requests, ensuring complete guest satisfaction
• Basic computer skills, POS experience a plus
• College degree or equivalent work experience
• Experience counting in and cashing out tills preferred
• Ability to operate and thrive in a fast-paced environment

Salary:

• $15 - $20 per hour based on experience
• 30 - 40 hours per week, requires evenings and weekends hours