Parent Consultant (PN 20098764)

Ohio Department of Health; Columbus (OH); On-site; USD 39,000 - 47,000; Full time

Job summary

The Ohio Department of Health is seeking a Parent Consultant to bring valuable parent perspective to the Complex Medical Help (CMH) program and other CYSHCN initiatives. The role involves advising on family-centered care, coordinating with CMH staff and partners, and developing educational materials for families.

Responsibilities include guiding families through available services (Medicaid, SSI, WIC, education resources), collaborating with health departments and providers, and presenting the

Qualifications

• 2 yrs. exp. working with advocacy groups concerned with special health care needs for children with complex medical needs.
• Must provide own transportation.
• Must be a parent of a child with special health care needs in accordance with Federal Maternal & Child Health Bureau regulations.
• Equivalent of Minimum Class Qualifications For Employment noted above.
• Bachelor’s or advanced degree in relevant fields.
• Experience in leading/organizing Parent Advocacy Groups and disease-specific organizations.
• Experience in assisting families to access medical and social services.
• Experience in providing trainings and informational sessions.
• Experience in public relations or customer service.
• Experience handling confidential information and using a computer.
• Experience with public speaking and delivering presentations.

Responsibilities

• Serve as a Parent Consultant for children, youth and young adults with special health care needs and their families.
• Provide the parent perspective in planning, development and implementation of programs.
• Consult with parents, groups, CMH staff and agencies regarding family-centered care and access to care.
• Provide information about programs and services families may be eligible for (Medicaid, SSI, WIC, etc.).
• Collaborate with administrators, providers and organizations to improve coordination of services.
• Support planning, coordination and improvement of CYSHCN programs and services.
• Develop informational materials for parents and families.
• Participate in interdisciplinary teams and statewide workgroups focused on program improvement.
• Coordinate and present the parent perspective at regional workshops and other activities.
• Support pediatric initiatives including pediatric cancer and rare disease groups.

Skills

Advocacy

Public Speaking

Collaboration

Building Trust

Public Health

Direct Care

Education

Bachelor’s degree or higher

Job description

Are you passionate about supporting children and youth with special health care needs and ensuring families have a voice in the programs and services that impact them? The Ohio Department of Health is seeking a Parent Consultant to bring valuable parent perspective to the Complex Medical Help (CMH) program and other programs serving Children and Youth with Special Health Care Needs (CYSHCN).

Key Responsibilities

• Serve as a Parent Consultant for children, youth and young adults with special health care needs and their families, providing consultation, support, and guidance.
• Provide the parent perspective in the planning, development and implementation of programs and services for children and youth with special health care needs.
• Consult with individual parents, parent support groups, CMH staff, state and county agencies, and other partners regarding family-centered care, access to medical care, coordination of services, and other issues affecting children and families.
• Provide families with information and resources related to programs and services for which they may be eligible, including Medicaid, Supplemental Security Income (SSI), Women, Infants and Children (WIC), educational resources, and other family supports.
• Collaborate with administrators, health care providers, community organizations, local and health departments, children's hospitals, and state agencies to improve coordination or services and access to care.
• Support planning, coordination, implementation and continuous improvement of CYSHCN programs and services, including providing technical assistance to contractors, providers, and subrecipients.
• Develop information, educational materials, and agency communication for parents and families, including brochures, newsletters, form letters, application instructions, and information regarding services and appeal processes.
• Participate in interdisciplinary teams, planning committees, statewide workgroups, and inter-agency initiatives focused on program improvement, policy development, family-centered care and improved health outcomes for children with special health care needs.
• Coordinate and present the parent perspective at regional workshops, seminars, workgroups, and other statewide activities, and make recommendations regarding CMH and Complex Care Navigation policies.
• Support specialized pediatric initiatives, including pediatric cancer initiatives, rare disease workgroups, and other CYSHCN‑related program activities.
• Travel to community organizations, agencies, workshops, meetings and other locations as required.

UNUSUAL WORKING CONDITIONS

Requires travel

Position Qualifications

Minimum Qualifications

• 2 yrs. exp. working with advocacy groups (e.g., Cancer organizations [e.g., American Childhood Cancer Organization, Cancer Hope Network, Band of Parents, Nellie's Champions for Kids (NC4K)], Spina Bifida Coalition; Families For Acceptable Care & Treatment, The Arc) concerned with special health care needs for children with complex medical needs.
• Must provide own transportation.
• Must be parent of child with special health care needs in accordance with Federal Maternal & Child Health Bureau block grant regulations.

OR Equivalent of Minimum Class Qualifications For Employment noted above.

• Bachelor’s or advanced degree in early childhood education, community health services, social work, public relations, clinical health
• Experience in leading and/or organizing Parent Advocacy Groups (e.g., Complex Medical Help Parent Advisory Committee, Voices for Children, Family and Children First Council), disease-specific organizations, hospital committees/councils
• Experience in assisting families to access services (e.g., medical, social)
• Experience in providing educational and/or informational trainings
• Experience in public relations or customer service
• Experience in handling confidential information
• Experience in using personal computer
• Experience with public speaking and/or delivering presentations

All eligible applications shall be reviewed considering the following criteria: qualifications, experience, education, active disciplinary record, and work record

Job Skills

Direct Support/Direct Care

Technical Skills

Advocacy, Client Advocacy, Direct Support/Direct Care, Public Relations, Public Health

Professional Skills

Analyzation, Building Trust, Collaboration, Establishing Relationships, Public Speaking

Educational Transcript Requirements

Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript prior to receiving a formal offer of employment. Failure to provide transcripts within five (5) working days of being requested will cause the applicant to be eliminated from further consideration.

Please note that a transcript is considered "official" only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp or embossed stamp. Transcripts printed from the institution's website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity's award of a putative degree.

Work Location

Health Department Building

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation

$29.95

Schedule

Full-time

Work Hours

Monday - Friday; 8am - 5pm

Classified Indicator

Classified

Union

1199

Agency Overview

Our mission at the Ohio Department of Health (ODH) is advancing the health and well-being of all Ohioans. Our agency is committed to building a modern, vibrant public health system that creates the conditions where all Ohioans flourish. The Bureau of Maternal, Child, and Family Health (BMCFH)/Complex Medical Help (CMH) is organized to support families by improving birth outcomes and the health status of women, infants, children, and youth, including children and youth with complex health care needs. Using data and proven practice, the bureau’s programs support the delivery of direct services, linkages and referrals, population-based supports, program evaluation, education, monitoring and quality oversight, and policy and systems development.