Parent Ambassador

Apexvolleyballchs; North Charleston (SC); On-site; USD 30,000 - 36,000; Part time

Benefits offered by this job

Access to staff events and discounts

Access to fully stocked kitchen at ApexHQ

Job summary

Apexvolleyballchs is seeking a Parent Ambassador in North Charleston, SC, to promote a positive environment for families and coaches. Responsibilities include being the main contact for parents regarding schedules, assisting with conflict resolution between coaches and families, and promoting club events. Candidates should have two years of experience in travel sports, familiarity with various platforms, and alignment with the club's values. The position offers access to staff events and a fully stocked kitchen at ApexHQ.

Qualifications

• Two years of travel sports experience as a parent with a club that promotes a culture of excellence.
• Solid understanding of the club season timeline and logistics.
• Familiarity with platforms such as AES, SportWrench, SportsEngine, Hudl, and others.
• Ability to pass all background checks and obtain all necessary certifications.

Responsibilities

• Serve as the primary point of contact for parents for questions regarding technology tools and systems.
• Assist Apex leadership team with promoting parent engagement, club events, and culture adoption.
• Collaborate with leadership to ensure alignment in messaging and player experience.
• Act as an intermediary between coaches and families to assist with conflict resolution.

Job description

Position Overview

The Parent Ambassador is passionate about creating and nurturing a positive environment for families and coaches at Apex. This individual abides by and promotes the Apex Standard of developing whole athletes on and off the court. The Parent Ambassador understands the expectations, logistics, and commitments demanded by a competitive travel and training program and is compassionate and empathetic to help players, parents and coaches navigate the pressure and responsibilities associated with such commitment. This individual is expected to assist the leadership team with resolving player and parent concerns and grievances in a productive and professional manner and in alignment with Apex rules and culture. The Parent Ambassador must be available for the duration of the contract, particularly during club season peak times.

Key Responsibilities

• Serve as the primary point of contact for parents for questions regarding technology tools and systems, practice and tournament schedules, tournament logistics, lodging arrangements, season deadlines, club policies and procedures, and other questions or concerns.
• Assist Apex leadership team with promoting parent engagement, club events, and culture adoption.
• Collaborate with Apex leadership to ensure alignment in messaging and player experience.
• Act as an intermediary between coaches and families to assist with conflict resolution as needed.
• Other duties as needed.

Qualifications

Required

• Two years of travel sports experience as a parent with a club that promotes a culture of excellence (volleyball preferred).
• Solid understanding of the club season timeline and logistics.
• Familiarity with platforms such as AES, SportWrench, SportsEngine, Hudl, and others.
• Alignment with the Apex values of respect, integrity, transparency, and accountability.
• Ability to pass all background checks and obtain all necessary certifications.

Preferred

• Experience with navigating difficult conversations with professionalism and discretion.
• Approachable and welcoming to questions and needs.
• Up to $3,000 based on experience and performance.
• Access to staff events and discounts.
• Access to fully stocked kitchen at ApexHQ.