Paramedic - Urgent Care

Advocate Health; Greensboro (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Advocate Health in Greensboro, NC, is seeking a Paramedic for an Urgent Care setting within our Emergency Medicine–managed team. The role focuses on pediatric and adult patients, bridging primary care and ED, delivering high-quality, efficient care while reducing unnecessary ED visits.

Responsibilities include rapid assessment, treatment within scope, collaboration with nursing and medical staff, documentation in the EMR, and adherence to state EMS guidelines.

Qualifications

• Paramedic certification from an accredited paramedic program or an A.A.S.
• Degree in Paramedic studies or equivalent.
• Three years of Emergency Service experience preferred.

Responsibilities

• Provide patient/family centered care focusing on the physical, emotional, spiritual, cultural, religious, and environmental needs.
• Maintains a safe, therapeutic, and healing environment with patient privacy and respectful behavior.
• Collaborates with nursing and medical teams to establish treatment goals.
• Documents medication and treatments in the Electronic Medical Record (EMR).
• Supports optimal patient flow and engages in continuous quality improvement initiatives.

Skills

Communication skills

Collaborative work

Patient assessment

Electronic documentation

Pediatric care knowledge

Lifting patients

Education

Paramedic certification or A.A.S.

Degree in Paramedic studies

EMS experience (3 years preferred)

Tools

EMR systems

Job description

Paramedic - Urgent Care

Our Emergency Medicine–managed urgent care team provides care for patients of all ages—from newborns to adults with a strong focus on pediatric expertise. We bridge the gap between primary care and the emergency department by delivering high-quality, efficient care while helping reduce unnecessary ED utilization.

We foster a collaborative, team-focused environment built on communication, respect, and shared accountability. We intentionally hire individuals who align with our culture—those who lead with positivity, compassion, and empathy, and who are committed to always doing what is in the best interest of the patient.

EDUCATION/EXPERIENCE:

• Paramedic certification from an accredited certified paramedic program, or an Associate's of Applied Science (A.A.S.)
• Degree in Paramedic studies or equivalent.
• Three years of Emergency Service experience preferred.

LICENSURE, CERTIFICATION, and/or REGISTRATION:

• Basic Cardiac Life Support (BCLS)
• Applicable state-OEMS certification as EMT-P required.
• Advanced Cardiac Life Support (ACLS) or Pediatric Advanced Life Support (PALS) may be required within one year in select areas.
• Critical Care certificate or National Registry paramedic preferred.
• Maintains certification through affiliation with approved applicable state-OEMS education provider.

ESSENTIAL FUNCTIONS:

• Provides patient/family centered care focusing on the physical, emotional, spiritual, cultural, religious, and environmental needs. This includes rapid evaluation of life-threatening emergencies, implementation of prescribed therapies within scope of practice, collaboration with nursing and medical team to establish treatment goals.
• Maintains a safe, therapeutic, and healing environment through ensuring patient privacy and responsive, respectful, accepting, and professional behavior.
• Utilizes and promotes the use of technology and equipment to enhance the safety of patients and staff.
• Communicates effectively to promote sharing of information throughout the continuum of care and as an effective member of the healthcare team.
• Demonstrates the ability to function in a professional setting through active participation in a professional practice model. This includes participating in shared governance, adherence to standards of care, participation in peer review and professional development promoting leadership and clinical excellence, effective team skills, autonomous practice and acknowledgment of accountability for actions and critical thinking.
• Acts as a patient advocate throughout the continuum of care including all patient settings and in the community.
• Identifies clinical priorities and initiates action to improve patient outcomes.
• Uses medications, treatments and protocols within the scope of practice as defined by NCOEMS, under the orders from a physician.
• Performs and maintains competency for point of care testing as assigned, ensuring compliance with WFBH Point of Care policies and with applicable state and federal regulations.
• Documents any medication and treatment rendered in the Electronic Medical Record.
• Provides and documents patient re‑assessment in the Electronic Medical Record in accordance with hospital policy and procedure.
• Demonstrates high‑level teamwork with other members of the Emergency Department Care team.
• Supports an environment of evidence‑based practice/research/quality improvement initiatives
• Demonstrates the organization's patient promise at all times
• Facilitates Optimal Patient flow through the Emergency Department and ensures the safety and security of all patients.

SKILLS/QUALIFICATIONS:

• Ability to provide direct and indirect patient care
• Strong oral and written communication skills
• Ability to work collaboratively
• Ability to evaluate and appropriately respond to verbal and nonverbal communication from patients in diverse stages of development, i.e. Neonates, pediatrics, adolescents, adults and geriatrics.
• Builds/establishes rapport with Hospital personnel, providers, patients, and visitors
• Ability to push stretchers, wheelchairs, carts, and equipment
• Communicates clearly, concisely and professionally via telephone and other automation devices
• Lifts and positions patients of all weights and heights using assistive devices and/or personnel as appropriate
• Computer skills for electronic documentation of all patient care provided
• Performs duties in accordance with applicable state and federal laws, local ordinances, established policies, procedure and protocols

WORK ENVIRONMENT:

• Handles emergency or crisis situations
• Subject to highly stressful and crowded conditions
• Moderate noise environment
• Subject to many interruptions
• Handles absentee replacement on short notice
• Required to wear PPE