Paramedic Dispatcher 1

FailSafe Communications; Denver (CO); On-site; USD 44,000 - 55,000; Full time

Benefits offered by this job

Shift differentials

Job summary

FailSafe Communications is seeking a Dispatcher to handle 911 calls and medical dispatch operations in Denver, CO. You will coordinate ambulance movements, gather critical data, and initiate EMS dispatch procedures as part of a structured career ladder.

The role requires a high school diploma or GED, with 1 year of public safety/911 experience or 2 years in related dispatching. EMT-B preferred; CPR/EMD and ICS certifications must be completed within set timelines.

Qualifications

• High school diploma or GED required.
• One year of public safety, 911 or emergency medical dispatching experience required or two years in related public contact work.
• One year of EMT-B on an ambulance preferred.
• CPR, EMD, CJIS certifications must be obtained within one month of hire.
• ICS 100, 200, 700, 800 must be obtained within three months of hire.

Responsibilities

• Answers 911 and other emergency lines from callers requesting medical assistance.
• Monitors and controls the movement of ambulances.
• Initiates Emergency Medical Dispatch procedures.
• Gathers and prioritizes data received from emergency telephone contacts.
• Receives reports and records pertinent information.
• Maintains and distributes updates of hospital divert status changes.
• Assist with orientation of new employees.

Skills

Public safety experience

Emergency dispatch

Education

High School Diploma or GED

EMT-B preferred

Job description

Responsible for dispatch operations, utilizing communications equipment to coordinate timely responses to medical emergencies and perform emergency medical call taking.

Essential Functions:

• Answers 911 and other emergency telephone lines from callers requesting medical assistance (20%)
• Monitors and controls the movement of ambulances (20%)
• Initiates Emergency Medical Dispatch procedures (20%)
• Gathers and prioritizes data received from emergency telephone contacts (10%)
• Receives reports and complaints and records pertinent information (10%)
• Maintains and distributes updates of hospital divert status changes (10%)
• Assist with orientation of new employees (10%)

Generous evening, night and weekend shift differentials

All hires start at Paramedic Dispatcher 1. Career ladder progression includes job and pay advancement, upon successful completion of established training period, based on appropriate experience. Dispatcher 1 flat rate: $32.18/hr - Sr. Dispatcher flat rate: $40.23/hr.

Education:

High School Diploma or GED required.

Work Experience:

• One year of public safety, 911 or emergency medical dispatching experience required,
  -OR-
• Two years of experience in emergency or non-emergency telephone public contact work, such as Police, Fire, medical inter-facility transfer dispatching or related experience required.
• One year of experience as an Emergency Medical Technician-Basic (EMT-B) on an ambulance preferred.

Licenses/Certifications:

• CPR, EMD, CJIS certifications must be obtained within one (1) month of hire.
• ICS 100, 200, 700, 800 Must be obtained within three (3) months of hire.