Paralegal II

ACS Auto Club Services, Inc.; United States; Hybrid; USD 43,000 - 52,000; Full time

Benefits offered by this job

Health & Wellness

Medical plans with HSA eligibility

Dental and vision benefits

401(k) plan

Job summary

The AutoClubGroup (ACG) in Troy, MI seeks a Paralegal II to provide mid-level legal support under attorney guidance. The role blends remote work with in-office training, and thereafter a hybrid schedule with onsite visits roughly every 6 weeks.

You will conduct legal research, draft documents, assist with discovery, manage litigation support vendors, and coordinate subpoenas and regulatory filings. Strong analytical and case management skills are essential.

Qualifications

• Must have paralegal degree or ABA certification or five years of paralegal experience
• Ability to obtain ABA approved paralegal certification within designated timeline

Responsibilities

• Conducts legal research and drafts legal documents
• Supports discovery: e-discovery, document management, and litigation holds
• Coordinates subpoenas, demand letters, and discovery demands with counsel
• Manages litigation support vendors and outside counsel calendars
• Prepares monthly/quarterly status reports and case files
• Supports regulatory compliance filings and internal investigations

Skills

Legal research

Legal writing

Case management

Regulatory knowledge

Education

Associates degree in paralegal studies

ABA approved paralegal program

Five years paralegal experience

Tools

Microsoft Office

Legal case management systems

Job description

Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Location Details: Hybrid – Troy, MI Position is primarily remote and reports onsite approximately once every 6 weeks. Position Schedule / Shift: Monday – Friday, 8am – 5pm

Position Summary: Under direction and guidance of the organization’s attorneys, performs a variety of intermediate to complex law-related tasks in support of legal matters. Conducts legal research, investigate issues and drafts/prepare legal documents to support attorneys and contract administrators. Supports all aspects of document discovery, including e-discovery, document management, the litigation hold process, and document production. Assists counsel with the coordination of responses to subpoenas, demand letters, legal correspondence, and discovery demands, etc. Manages daily activities of litigation support vendors and outside counsel. Calendars dates and monitors litigation activity and deadlines. Coordinates the scheduling of witness interviews, deposition preparation, and depositions. Maintains comprehensive litigation and pre-litigation case files and trackers and prepares monthly/quarterly status reports. Supports and provides direction in the internal investigation of compliance issues. Manages various compliance filings with regulatory agencies. Identifies risk, utilizes analytics and best practices to minimize exposure to the company. Collaborates with OGC support staff to design and deliver workflow in a shared services environment with a seamless customer support experience. Provides backup coverage for OGC support staff on an as needed basis. Supports Legal Tracker, service of process and CT Assurance administration on an as needed basis. Designs and implements practical processes for the OGC Team to identify, evaluate and implement process efficiency improvements. Inputs and reviews data in spreadsheets, databases, or other departmental systems in order to update content and generate various reports. Generates and manages legal templates, prepares correspondence, assists in the creation of presentations. Interacts directly with business line customers to address support needs. Handle special assignments when assigned. Intermediate level position in which incumbent demonstrated in-depth research and analytical skills, as well as an understanding of case management techniques. Develops strong understand of the department’s key focuses and corporate disciplines. Analyzes issues and existing solutions to create innovative approaches to solve issues. Escalates more complex items to senior staff. Assists lower-level staff when necessary.

Qualifications

Required Education:

• Associates degree as a paralegal and three years of experience in a position performing paralegal functions OR
• Completion of an ABA approved Paralegal training program and three years of experience in a position performing paralegal functions OR
• Five years of experience in a position performing paralegal functions AND
• Ability to obtain and maintain ABA approved Paralegal certification, or equivalent within timeline designated by management

Experience:

• Operating as a Paralegal or in a position performing paralegal functions
• Researching and analyzing legal matters, case law and regulations
• Preparing written legal documents, memoranda, pleadings and correspondence
• Operating Microsoft suites and legal case management systems

Knowledge and Skills

Knowledge of:

• Principles, methods and resources involved in conducting legal research
• Civil litigation procedure
• Federal and state judicial systems

Ability to:

• Evaluate situations, facts and issues and draw accurate conclusions
• Organize, plan and prioritize work
• Research legal files and compile data
• Competently operate a windows based PC and relevant software
• Communicate effectively with others in a work environment and with the public
• Research, analyze and prepare written documents, correspondence, memoranda and pleadings

Preferred Education

• Bachelor’s degree in Pre-Law or a related field

Knowledge of

• Regulatory matters, including filing reports with regulatory agencies principles
• Company procedures and departmental functions

Two or more

• Insurance, contract and corporate law
• Real property transactions
• Trademark law
• Insurance products and services
• Banking and financial institutions law

Work Environment: This role is Hybrid, with training occurring in office. Once training is complete, the role will move to 3 days Work From Home, 2 days in office. Schedule and Hybrid status subject to change based on business need.

Compensation & Benefits Overview: ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.). Compensation Paralegal II will earn a competitive salary of $31 - $38 hourly with annual bonus potential based on performance.

Benefits At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.

• Health & Wellness
• Medical plans with multiple coverage options, including HSA eligibility
• Prescription drug coverage
• Dental and vision benefits
• Employee Assistance Program (confidential support services)
• Financial Protection & Insurance
• Company-paid basic life insurance
• Optional supplemental life insurance and dependent coverage
• Short-term and long-term disability coverage
• Critical illness, accident, and pet insurance options
• Retirement & Savings 401(k) plan to support long-term financial goals. 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax. Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting. Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options
• Time Off & Leave Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment. Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements. Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month
• Paid Holidays: Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules. Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules
• Paid leave programs, including parental, bereavement, jury duty and military leave
• Career Growth & Education Tuition assistance (up to $5,250 annually; 80% covered by ACG)
• Professional certification support with 100% reimbursement for eligible programs Opportunities for career development and advancement
• Additional Perks Complimentary AAA membership with roadside assistance and travel discounts Adoption assistance program

Job Posting Period: This position is expected to remain posted through November 15, 2026; however, it may close at any time once a qualified candidate pool is identified.

Who We Are

Become a part of something bigger. The AutoClubGroup (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The AutoClubGroup visit www.aaa.com

Important Note

Important Note: ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The AutoClubGroup, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The AutoClubGroup is committed to providing a safe workplace. Every applicant offered employment within The AutoClubGroup will be required to consent to a background and drug screen based on the requirements of the position.

The AutoClubGroup (ACG) provides membership, travel, insurance and financial services offerings to approximately 13+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

If youhavea disability andrequire an accommodation to help you complete our employment application process, please send an email to [e-mail] indicating theaccommodation / assistance needed and a member of the Talent Acquisition Team will follow upto assist youwithin 2 business days.