Paralegal | Elder Justice Unit

Massachusetts Attorney General's Office; Boston (MA); Hybrid; USD 52,000 - 63,000; Full time

Job summary

The Massachusetts Attorney General’s Office is seeking a Paralegal for the Elder Justice Unit in the Health Care and Fair Competition Bureau, based in Boston. The role emphasizes case management, intake processing, and assisting attorneys with investigations and litigation.

The successful candidate will handle volunteer outreach, data management, and communications with diverse communities, while working in a hybrid schedule with possible telework days.

Qualifications

• Bachelor’s degree or equivalent experience is required.
• Excellent organizational and analytical skills and the ability to prioritize.
• Effective written and verbal communication.
• Ability to use Microsoft Office and learn case management software.

Responsibilities

• Maintain and oversee systems for processing constituent complaints, including intake databases and spreadsheets.
• Screen and evaluate complaints and conduct follow-up and factual research.
• Provide investigative and litigation support to attorneys.
• Manage e-discovery processes and organize files and exhibits.
• Support outreach events and trainings for older adults and public presentations.

Skills

Organizational skills

Analytical skills

Written communication

Verbal communication

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Case management software

Job description

PARALEGAL

Heath Care and Fair Competition Bureau

Elder Justice Unit

(Boston office)

Attorney General Andrea Joy Campbell is looking for a highly motivated individual who is passionate about public service to join her office as a Paralegal in the Elder Justice Unit of the Health Care and Fair Competition Bureau. The EJU protects and promotes the safety and well-being of older adults through enforcement actions, legislative advocacy, and community engagement and education.

Primary Duties : The Paralegal provides critical case management, clerical, and administrative support to the EJU. The Paralegal will have the opportunity to be a key member of the Unit and will work closely with all members of the team.

Duties will include, but are not limited to:

• Maintaining and overseeing systems for the EJU to receive and process constituent complaints, including extensive work with intake databases and spreadsheets.
• Screening and evaluating constituent complaints and conducting follow-up work as necessary (e.g. through communicating with individuals related to the complaint and conducting factual research).
• Providing investigative and litigation support as needed to attorneys on investigations and litigation.
• Managing e-discovery processes.
• Organizing and maintaining files, reviewing documents and exhibits, performing cite checking.
• Participating in outreach events, including trainings for older adults, and public presentations.
• Networking with community organizations and governmental agencies.
• Creating and updating EJU brochures and written materials.
• Researching issues of interest to the Unit.
• Performing other duties as

Position Requirements:

• Bachelor’s degree or equivalent experience
• Excellent organizational and analytical skills, and ability to prioritize
• Effective written and verbal communication
• Proficiency with Microsoft Office software (including word processing, database, and spreadsheet software programs), and ability to learn case management software.
• Effective communication skills and ability to build rapport with people of diverse ethnic, cultural, and economic backgrounds and to interact positively with people who are under physical and/or emotional stress.
• Ability to convey information and communicate clearly and effectively in different settings, including on the phone, in person, in writing, and in public presentations.
• Comfort working independently and as part of a team
• Excellent work ethic, great attention to detail, and a desire to work in the public

The successful candidate will be able to demonstrate a commitment to the people and communities we serve, and an interest in supporting a respectful and inclusive work environment.

Position Type : Full-Time/Non-Exempt

Location : The Paralegal hired for this position will work out of the AGO’s Boston Office. Our hybrid model may include some telework days for the successful applicant.

Salary : $57,590

The application deadline for this posting is November 16, 2026, at 5:00 PM (ET)

Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact the Human Resources Division at [phone].

Inquiries regarding position & status may be made to:

Valerie Frias

Deputy Director, Elder Justice Unit

[phone]

The Attorney General’s Office is an Equal Opportunity Employer. As the representative of the Commonwealth and its residents, the Attorney General’s Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.