Paraeducator Program Manager

Kelly; Harrisburg (Dauphin County); On-site; USD 65,000 - 90,000; Full time

Job summary

Kelly Education is seeking a Program Manager to act as the primary on-site partner within a Harrisburg-area school district. You will lead a large paraeducator workforce supporting special education programs and student needs.

You’ll coach, evaluate performance, address attendance concerns, and partner with recruiting to maintain a strong talent pipeline while using data to drive improvements. This onsite role emphasizes relationship-building with district leaders and administrators.

Qualifications

• Bachelor’s degree preferred; equivalent combination of education and relevant experience considered.
• Experience leading, coaching, or managing a workforce.
• Strong relationship-building and customer management skills.
• Ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Serving as Kelly Education’s primary on-site partner within the school district, building strong relationships with district leaders, school administrators, and other key stakeholders.
• Leading the day-to-day management, engagement, performance, and retention of a large paraeducator workforce, with a focus on supporting special education programs and student needs.
• Conducting workplace observations, providing coaching and feedback, completing performance evaluations, and addressing attendance, performance, and other workforce concerns in partnership with internal teams and district stakeholders.
• Partnering with Kelly Education recruiting and talent teams to attract, onboard, train, and retain qualified paraeducators and maintain a strong talent pipeline.
• Monitoring program performance, workforce trends, client needs, and market conditions; using data and insights to identify opportunities, solve problems, and improve outcomes.
• Managing key account responsibilities, including client reporting, business reviews, program compliance, financial awareness, and support for special education summer school or Extended School Year (ESY) programs.
• Supporting the growth of the Kelly Education partnership by identifying opportunities to expand services and introduce additional Kelly Education solutions that support the district’s evolving needs.
• Collaborating across Kelly Education teams to deliver a seamless client and talent experience while strengthening account relationships, retention, and long-term growth.
• This position is based onsite in Harrisburg, PA.
• Experience working in, supporting, or partnering with special education programs or environments is strongly preferred. Experience as a special educator, paraeducator, school administrator, related service provider, or in another special education setting is highly valued.
• Demonstrated experience leading, coaching, supervising, or managing a workforce, team, or group of employees, including providing feedback and addressing performance and attendance concerns.
• Strong relationship-building and customer management skills, with the ability to establish credibility and collaborate effectively with school district leaders, administrators, employees, and internal partners.
• Ability to independently manage competing priorities, make sound decisions, solve problems, and adapt quickly in a fast-paced and evolving environment.
• Strong communication and presentation skills, including the ability to communicate clearly with a variety of audiences and facilitate productive conversations around performance, workforce needs, and business opportunities.
• Experience using data, reporting, workforce trends, or business insights to identify challenges, recommend solutions, and support informed decision-making.
• Recruiting, staffing, vendor management, education, workforce management, or account management experience is preferred.
• Bachelor’s degree preferred; equivalent combination of education and relevant experience will be considered.

Job description

Our Paraeducator Program Manager is accountable for:

• Serving as Kelly Education’s primary on-site partner within the school district, building strong relationships with district leaders, school administrators, and other key stakeholders.
• Leading the day-to-day management, engagement, performance, and retention of a large paraeducator workforce, with a focus on supporting special education programs and student needs.
• Conducting workplace observations, providing coaching and feedback, completing performance evaluations, and addressing attendance, performance, and other workforce concerns in partnership with internal teams and district stakeholders.
• Partnering with Kelly Education recruiting and talent teams to attract, onboard, train, and retain qualified paraeducators and maintain a strong talent pipeline.
• Monitoring program performance, workforce trends, client needs, and market conditions; using data and insights to identify opportunities, solve problems, and improve outcomes.
• Managing key account responsibilities, including client reporting, business reviews, program compliance, financial awareness, and support for special education summer school or Extended School Year (ESY) programs.
• Supporting the growth of the Kelly Education partnership by identifying opportunities to expand services and introduce additional Kelly Education solutions that support the district’s evolving needs.
• Collaborating across Kelly Education teams to deliver a seamless client and talent experience while strengthening account relationships, retention, and long-term growth.
• This position is based onsite in Harrisburg, PA.
• Experience working in, supporting, or partnering with special education programs or environments is strongly preferred. Experience as a special educator, paraeducator, school administrator, related service provider, or in another special education setting is highly valued.
• Demonstrated experience leading, coaching, supervising, or managing a workforce, team, or group of employees, including providing feedback and addressing performance and attendance concerns.
• Strong relationship-building and customer management skills, with the ability to establish credibility and collaborate effectively with school district leaders, administrators, employees, and internal partners.
• Ability to independently manage competing priorities, make sound decisions, solve problems, and adapt quickly in a fast-paced and evolving environment.
• Strong communication and presentation skills, including the ability to communicate clearly with a variety of audiences and facilitate productive conversations around performance, workforce needs, and business opportunities.
• Experience using data, reporting, workforce trends, or business insights to identify challenges, recommend solutions, and support informed decision-making.
• Recruiting, staffing, vendor management, education, workforce management, or account management experience is preferred.
• Bachelor’s degree preferred; equivalent combination of education and relevant experience will be considered.