Pantry Coordinator I - Iskam Mek Mek-Haws

Marion-Polk Food Share, Inc.; Grand Ronde (OR); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

5% bilingual differential

Job summary

Marion-Polk Food Share, Inc. is seeking a Pantry Coordinator I for Iskam MǝkʰMǝk-Haws in Grand Ronde, OR. The role supports both on-site and mobile pantry operations, oversees volunteers, and coordinates distributions to communities.

You will handle client intake, inventory, and lead distributions as needed. The position requires flexibility, strong customer service, and a collaborative approach in a fast-paced, community-focused environment.

Qualifications

• Collaborate with diverse groups and dispersed teams.
• Ability to adapt to ambiguity and rapid change.
• Willingness to shift schedules and take on non-standard duties.

Responsibilities

• Supports on-site and mobile pantry operations, including stocking shelves and guiding volunteers.
• Provides excellent customer service to clients, volunteers and donors.
• Under Pantry Manager direction, trains and guides volunteers and identifies priority tasks.
• Assists with client intakes, answering phones and reception.
• Manages confidential client information and referrals to resources.
• Acts as on-site lead during distributions when management is away.
• Maintains warehouse inventory and uses FIFO; communicates needs.

Skills

Effective collaborator

Resourceful & adaptable

Flexible worker

Tools

Forklift operation

Pallet jack operation

Job description

Title: Pantry Coordinator I - Iskam MǝkʰMǝk-Haws

Position Type: Limited Duration Full-time (32-40 hours per week, hours may vary based on organizational needs)

Salary: $18.91 - $20.70 per hour

This position is eligible for a 5% bilingual differential, if the successful candidate meets the Food Share standard on an oral proficiency exam.

Summary of Role: The Iskam Pantry Assistant supports operations at Iskam MǝkʰMǝk-Haws, the food pantry serving Grand Ronde and the surrounding communities. This position will assist with warehouse operations, provide guidance to volunteers, and coordinate distributions of food to the public.

An Effective Collaborator. You have worked with diverse groups and on dispersed teams, and you can operate in complex situations. You can quickly engage and gain trust from colleagues and are known for being supportive.

Resourceful & Adaptable. You’re at ease with ambiguity and rapid change. You possess a positive, can-do attitude, and are adept at identifying creative solutions to obstacles. You can juggle many important responsibilities at once and you’re rigorous about prioritizing.

A Flexible Worker. You are not afraid to step outside your job description or comfort zone to help the team reach its goals. You are comfortable with shifting schedules and don't expect every day to go "as planned." You are happy to challenge someone's assumptions and to have your assumptions challenged in return.

Your responsibilities as the Iskam Pantry Coordinator 1 will include:

• Supports all aspects of on-site and mobile food pantry operations, including stocking shelves, checking inventory, providing client customer service and guiding volunteers.
• Provides excellent customer service to clients, volunteers and donors.
• Under direction from the Pantry Manager, supports and guides volunteers. Assists with volunteer training and identifying priority tasks for volunteers.
• Assists with client intakes, answering phones and reception.
• Handles client information in a confidential, professional manner.
• Makes client referrals to other community resources as needed.
• Serves as an on-site lead, as needed, during pantry distributions when the Pantry Manager and other pantry staff are away.
• Manages warehouse inventory and practices FIFO. Communicates inventory needs to Pantry Manager.
• Restocks shelves, as needed, during pantry distributions.
• Assists with unloading of food deliveries and sorts food in proper places.
• Maintains a clean and organized warehouse and lobby. Sorts dunnage cleans totes and bins, cleans warehouse. Disinfects and cleans regularly.
• Drives pantry vehicles, including box truck and van, as needed for food donation pickups and/or mobile pantry distributions.
• Regularly utilizes pallet jacks and forklifts in a safe manner for warehouse management.
• Adheres to all applicable food safety and civil rights rules and regulations pertaining to USDA, ODHS and Oregon Food Bank food pantry operating procedures.
• Regularly pick up food donations from retail donors in the region. This includes 2-hour round trip routes to collect food donations from grocery stores.
• Support mobile pantry operations on a weekly basis, which includes driving a box truck to local mobile home parks and neighborhoods, coordinating and setting up distributions, and safely managing food inventory on the truck.

**Other duties as assigned

About Marion Polk Food Share

We are the regional food bank bringing people together to end hunger and its root causes in Marion and Polk Counties. Support from our local community makes it possible for the Food Share to collect and distribute nutritious food for children, adults, and seniors through more than 80 partner programs, including food pantries, meal sites and home-delivered meals and to carry out programs to address the root causes of hunger.

At the Food Share, our commitment is to:

• Treat all people as our neighbor.
• Encourage creativity and be willing to take risks.
• Listen first and seek to understand.
• Focus on shared goals.
• Celebrate diversity, ensure dignity, and act equitably.

Job Conditions:

Work may be performed at a workstation and in a warehouse/store environment. May frequently lift, move, and carry objects in excess of 50 pounds. Work is subject to varying indoor and outdoor temperatures and road and walkway surface in all seasons. May work or travel out of the local area and work outside normal working hours, such as evenings and weekends, as needed.

Hybrid/remote/onsite requirements:

Remote work is NOT possible for this position.

The Food Share provides essential services to our neighbors in Marion and Polk counties. As a result, all Food Share employees may be asked to report to work during local public health, weather, or other environmental emergencies.

More on Compensation:

The Food Share provides all employees with the following benefits:

• Competitive pay
• 12 paid holidays each year
• Earned vacation and sick leave
• Employee Assistance Program
• 401K retirement contributions

The employee in regular, full-time position is also eligible to receive a comprehensive benefits package that includes:

• Contributions towards Medical, Vision and Dental Insurance for employee and dependents
• Employer paid Disability, Life Insurance, and AD&D Insurance

To perform this job successfully, an individual must be able to perform each essential function and physical demand satisfactorily with or without a reasonable accommodation.

EOE.

All candidates will need:

• Ability to work effectively with a diverse group people, including people experiencing poverty and crisis, culturally diverse communities, non-English speakers, and others.
• Knowledge of food safety and safe food handling procedures.
• Able to work with volunteers, staff, and community partners as part of a team.
• Able to work well under pressure with frequent interruptions and shifting priorities and exercise sound judgement daily.
• Able to operate a pallet jack or willing to learn. Forklift skills desired but not required.
• Able to lift up to 50 pounds and perform work while seating or standing for a prolonged period of time.
• Ability to push/pull loads up to 1500 pounds on carts and pallet jacks.
• Ability to safely drive a large, refrigerated box truck and/or Sprinter van on a regular basis, for up to 2 hour round trip donation pick ups.
• Passion for helping the community and addressing hunger.
• Must pass pre-employment drug screen (excluding THC) and full background check, including eligibility to work with vulnerable populations.
• Must pass driving record check and be insurable through Marion-Polk Food Share's vehicle insurance policy.

The most competitive / strongest candidates will possess a combination of the following background, skills, experience, and knowledge:

• 1-year experience in warehouse work, food services, food retail or other related field desired.
• Must have or be willing to obtain a Food Handler’s Card.
• Forklift certification a plus, but not required.
• Must pass pre-employment drug screen and full background check, including driving record check.
• Commitment to engagement in diversity, equity, and inclusion work
• Care and concern about food-insecurity in our community and a desire to make a difference.