Palliative Care Manager

Intermountain Healthcare Inc.; Wheat Ridge (CO); On-site; USD 54,000 - 83,000; Full time

Job summary

Intermountain Health Intermountain Medical Center in Murray, Utah is seeking a Palliative Social Work Care Manager to support psychosocial, emotional, and transitional care for patients with serious illness or end-of-life needs. The role partners with inpatient Care Management and Palliative Care teams to coordinate care and improve transitions.

The position requires an MSW with CSW/LCSW licensure, strong communication, and the ability to lead care coordination efforts.

Qualifications

• MSW from an accredited institution (degree verification required).
• Current state licensure (CSW/LCSW) prior to or upon completion of required supervision hours.
• Basic computer proficiency, including familiarity with word processing and spreadsheets.
• Strong written and verbal communication skills.
• Demonstrated ability to apply critical thinking skills.
• Caregivers who conduct home or community visits must maintain BLS, a valid driver’s license, current auto insurance, and reliable transportation.

Responsibilities

• Assess and screen patients for transition planning, mental health, substance use, and goals of care.
• Develop and monitor care plans addressing social determinants of health and community resources.
• Provide behavioral health support using motivational interviewing and therapeutic techniques.
• Deliver brief individual, group, and family therapy and psychosocial assessments.
• Identify mental, emotional, and behavioral disorders and connect patients to services.
• Educate and advocate for patients, facilitating safe transitions of care to the community.
• Collaborate with healthcare teams, insurers, and community providers for quality care.
• Lead improvement initiatives and track key metrics to ensure policy adherence.
• Facilitate clinical goals of care discussions with patients, families, and teams.

Skills

Care coordination

Behavioral health support

Communication

Critical thinking

Team collaboration

Education

Master of Social Work (MSW)

CSW/LCSW licensure

Tools

Word processing

Spreadsheets

Job description

Job Description

The Palliative Social Work Care Manager partners with inpatient Care Management and Palliative Care teams to support the psychosocial, emotional, and transitional care needs of patients with serious illness or approaching end of life.

Job Specifics

Benefits Eligible: Yes

FTE: Full time

Shift: Monday - Friday

Essential Functions

• Assessment & Screening: Evaluates patients for transition planning, mental health, substance use, and goals of care.
• Care Coordination: Develops and monitors care plans, addressing social determinants of health and community resources.
• Behavioral Health Support: Uses motivational interviewing and therapeutic techniques to promote mental health care including women’s services, behavioral change, trauma informed care, and substance use disorders.
• Therapeutic Intervention: Provides brief individual, group, and family therapy, plus psychosocial assessments.
• Diagnosis & Referrals: Identifies mental, emotional, and behavioral disorders and connect patients to services.
• Education & Advocacy: Trains staff, educates patients, and advocates for rights and care access through facilitating safe transitions of care to the community.
• Team Collaboration: Works with healthcare teams, insurers, and community providers for quality care.
• Quality & Compliance: Leads improvement initiatives, tracks key metrics, and ensures policy adherence.
• Advanced Care Planning: Facilitates clinical goals of care discussions with patients, families, and teams.

Minimum Qualifications

• Master of Social Work (MSW) from an accredited institution (degree verification required).
• Current state licensure, as applicable, is obtained prior to or upon completion of required supervision hours. (CSW/LCSW)
• Basic computer proficiency, including familiarity with word processing and spreadsheet software.
• Strong written and verbal communication skills.
• Demonstrated ability to apply critical thinking skills.
• Caregivers whose duties require them to conduct home or community visits must maintain current BLS certification, have a current driver’s license, current auto insurance, an acceptable driving record and reliable transportation.

Preferred Qualifications

• Case Management Certification.
• Experience in clinical care management, social work, or working with third-party payers.
• Demonstrated understanding of care management principles and practices.
• Demonstrated understanding of health insurance products and related processes.
• Demonstrated understanding of coding, episode of care, and length of stay guidelines.
• Ability to work independently, demonstrate self-motivation, maintain a positive attitude, and adapt to a rapidly changing environment.

Physical Requirements

• Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• May have the same physical requirements as those of clinical or patient care jobs, when the leader takes clinical shifts.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location & Hours

Location: Intermountain Health Intermountain Medical Center Work City: Murray Work State: Utah Scheduled Weekly Hours: 40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $39.16 - $60.42

Benefits

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Policy Statements

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations.

If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment.

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