Painter

Surface Experts; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Free food & snacks

Free uniforms

Paid time off

Company car

Tools included

Learn a new trade

Job summary

Surface Experts is seeking a Technician to perform daily on-site repairs across various locations, applying color matching and using problem-solving skills to deliver quality outcomes. You will visit multiple sites, engage with tenants and staff, and document progress in our systems.

The role emphasizes hands-on trade experience, the ability to work independently, and a commitment to high customer service standards while following our streamlined repair process.

Qualifications

• Experience with hands-on trades such as painting, construction, or related fields.
• Ability to understand color and apply color matching in repair work.
• Strong focus on customer service and communication on-site.

Responsibilities

• Visit 4+ jobsites daily and perform repairs with high customer service standards.
• Follow the 5-step repair process and use a compact toolkit.
• Maintain CRM/Dispatch notes and communicate proactively with the Support Team.

Skills

Hands-on repair

Color matching

Customer service

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Free food & snacks
• Free uniforms
• Paid time off

Do you have a knack for fixing things with your hands? Thrive doing something different every day? You might be the perfect Surface Experts Technician! Complete small repairs daily by applying your creativity and using problem-solving skills.

A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs

WE OFFER:

• Base Salary + Bonus Opportunity: Performance-based commissions starting on day 1
• Great Work/Life Balance: No required overtime, no nights, no weekends
• Time Off: Paid holidays and accruable vacation
• Flexible Work Schedule: Can accommodate midweek appointments
• Paid New Hire Training: Onboarding includes learning alongside a trained technician
• Company Car: Each technician drives a branded company vehicle for job duties
• Tools Included: All necessary tools and products are provided
• Learn a New Trade: Develop skills in a brand-new emerging trade
• Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
• Small Business: Local business with an owner who works alongside the team each day
• Mentorship Opportunities: Ongoing repair training and career development
• Dedicated Help Lines: Technician Support Team on call to assist to questions

DUTIES:

In the Field Daily

• Visit 4+ jobsites every day
• Repair damage on the job site while using exceptional customer service to follow up with staff
• Employ your creativity in several settings such as apartments, hotels, commercial buildings, and building sites

Customer Service and Communication

• Use outstanding customer service to engage with staff and tenants
• Keep progress up to date with notes and updates in our CRM/Dispatch tool
• Reach out to our Support Team on any issue or question

Follow Repair Process

• Develop an understanding of our own 5-step repair process and use it in the field
• Master each part of your custom-made tool-kit
• Think outside the box to create one-of-a-kind repairs

We are in search of someone with experience in painting. This could be interior or exterior painting, or even painting in a visual art sense. Your knowledge of color and paint application will assist in the color matching portion of the repair process.

Qualifications

• Practical experience with a hands-on trade – Example include any part the construction, manufacturing, or painting process. Personal hobbies could work too!
• Maintenance experience is beneficial but not mandatory.
• Color is a fundamental part of our work, and the ability to understand and manipulate color is crucial for success.

ABOUT SURFACE EXPERTS

Surface Experts does it all: Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! We aim to be the “one place fixes all” for any kind of small surface damage.

• Traditional skills meet modern solutions: We deliver high-quality, long-lasting repairs with a smile.
• While many of our repairs are relatively small and straightforward, our competitors always want to completely resurface. Our repairs are often smaller than a dinner plate. This superior alternatives results in satisfied customers and long-term relationships. Our process minimizes materials in landfills while helping our customers save time and money!
• Our repair process needs minimal product – usually just 1 to 2 tablespoons – allowing our technicians to take everything they need with them in a small vehicle. Our method ensures a clean and smell-free experience, complete in less than two hours.

VISION

• To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.
• Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

MISSION

• Our mission is to develop outstanding teams by investing in strong relationships.
• Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills.

VALUES

• Serve Others
  • Put Relationships First
  • No Jerks
  • Be Humble
• Be a Problem Solver
  • Be Curious
  • Seek to Understand the Cause of the Problem
  • Work Smart
  • Constantly Improve
• Trust the Process
  • Be Organized
  • Be Teachable
  • Put Business Needs Above Personal Wants

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.