Paint/Hardware/Lumber Team Leader

Tuckerton Lumber Co Inc; Surf City (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

Tuckerton Lumber Co Inc in New Jersey is seeking a proactive Team Leader for the Paint/Hardware/Lumber departments to drive daily operations and customer satisfaction. You will coach a diverse team, maintain stock levels, ensure accurate merchandising, and implement sales initiatives that align with store goals.

Responsibilities include leading the team, optimizing inventory, enforcing safety and policies, and collaborating with store management to deliver a seamless shopping experience with

Qualifications

• High school diploma or equivalent required.
• Retail experience in paint, hardware, or lumber preferred.
• Demonstrated leadership or supervisory experience in retail.
• Strong customer service skills with ability to handle concerns.

Responsibilities

• Lead, train, and motivate the paint, hardware, and lumber team to meet sales targets and customer service standards.
• Manage inventory levels, including ordering, receiving, stocking, and presenting products.
• Ensure compliance with safety regulations and company policies within the departments.
• Analyze sales data and customer feedback to identify opportunities and implement action plans.
• Collaborate with store management to develop merchandising plans and promotions.
• Resolve customer inquiries promptly to maintain high satisfaction levels.
• Conduct regular team meetings to communicate goals and provide coaching.

Skills

Leadership

Customer service

Inventory management

Merchandising

Team coaching

Education

High school diploma

Associate degree or higher

Tools

POS systems

Retail software

Job description

The Paint/Hardware/Lumber Team Leader plays a pivotal role in overseeing the daily operations of the paint, hardware, and lumber departments within a retail environment. This position is responsible for ensuring that all team members deliver exceptional customer service while maintaining efficient inventory management and merchandising standards. The Team Leader will drive sales growth by coaching and motivating the team, implementing effective sales strategies, and ensuring product knowledge is up to date. Additionally, this role involves collaborating with store management to align departmental goals with overall store objectives, ensuring compliance with safety and operational policies. Ultimately, the Team Leader ensures a seamless shopping experience for customers by fostering a knowledgeable, organized, and customer-focused team environment.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous retail experience, preferably in paint, hardware, or lumber departments.
• Demonstrated leadership or supervisory experience in a retail setting.
• Strong customer service skills with the ability to handle customer concerns effectively.
• Basic knowledge of inventory management and merchandising principles.

Preferred Qualifications:

• Associate degree or higher in business, retail management, or a related field.
• Experience with point-of-sale (POS) systems and retail software.
• Knowledge of product specifications and applications in paint, hardware, and lumber.
• Proven track record of meeting or exceeding sales goals.
• Certification in safety or retail management training programs.

Responsibilities:

• Lead, train, and motivate the paint, hardware, and lumber team members to achieve sales targets and deliver excellent customer service.
• Manage inventory levels, including ordering, receiving, stocking, and organizing products to maintain optimal stock availability and presentation.
• Ensure compliance with all safety regulations and company policies within the departments.
• Analyze sales data and customer feedback to identify opportunities for improvement and implement action plans accordingly.
• Collaborate with store management to develop and execute merchandising plans and promotional activities.
• Resolve customer inquiries and issues promptly to maintain high customer satisfaction.
• Conduct regular team meetings to communicate goals, updates, and provide ongoing coaching and development.

Skills:

The required and preferred skills are essential for managing daily operations and leading the team effectively. Strong leadership and communication skills enable the Team Leader to motivate staff and foster a collaborative work environment. Customer service expertise is critical for addressing customer needs and ensuring satisfaction. Inventory management and merchandising skills are used daily to maintain product availability and attractive displays that drive sales. Additionally, analytical skills help in interpreting sales data and customer feedback to make informed decisions that enhance department performance.