Paint & Customer Solutions Specialist

Socket.dev; York (York County); On-site; USD 28,000 - 36,000; Full time

Job summary

Sherwin-Williams in York, PA is seeking a Customer Service Specialist to assist wholesale and retail customers, determine their needs, answer questions about products, and recommend solutions. You will build relationships and guide customers toward the best product choices to meet their requirements.

Responsibilities include resolving customer concerns promptly and professionally, maintaining the store's visual standards, and supporting the achievement of sales goals.

Responsibilities

• Assist customers in-store to determine needs and answer questions about products.
• Recommend the right solutions to meet customer needs and drive store sales.
• Resolve customer concerns promptly and professionally to ensure satisfaction.
• Maintain high quality and visual standards of products and displays.
• Stay up-to-date with product features and opportunities to improve the customer experience.

Job description

Sherwin-Williams in York, PA is seeking a Customer Service Specialist to assist wholesale and retail customers, determine their needs, answer questions about products, and recommend solutions. You will build relationships and guide customers toward the best product choices to meet their requirements.

Responsibilities include resolving customer concerns promptly and professionally, maintaining the store's visual standards, and supporting the achievement of sales goals.