Pain Territory Account Manager, Provo Utah

Vertex Inc.; Central City (CO); On-site; USD 133,000 - 200,000; Full time

Job summary

Vertex is seeking experienced commercial leaders for the US Pain Business Unit to support potential commercialization of an investigational NaV1.8 inhibitor in acute pain. The Territory Account Manager will manage 15-20 institutions and select community prescribers, travel up to 80% as needed, and live near an airport.

Responsibilities include building physician and administrator relationships, educating on product value, and navigating formularies.

Qualifications

• Bachelor’s degree.
• 7+ years in biotech sales; hospital/institution product launches desirable.
• 3+ years of account management experience and ability to leverage institutional relationships.
• Proven ability to navigate hospital institutions and engage formulary management to gain product access.
• Experience with inpatient formularies, protocols, pathways, and order sets.
• Highly proficient IT capabilities to support business needs including CRM.

Responsibilities

• Build meaningful relationships within key hospital accounts across multiple staff levels.
• Educate healthcare professionals on product attributes and patient needs.
• Navigate formularies and deliver value content for inclusion on pathways and protocols.
• Develop deep understanding of institutional customers and market dynamics.
• Implement and maintain strategic account plans for growth.
• Drive sales performance and meet territory forecasts and budgets.
• Collaborate with field teams and HQ to align business plans and initiatives.
• Model ethics and integrity to earn trust with external stakeholders.

Skills

Biotech sales

Account management

Relationship building

Strategic account planning

Travel readiness

Education

Bachelor’s degree

Tools

CRM systems

Formulary navigation tools

Job description

Job Description

Vertex is seeking experienced and talented commercial leaders to join our US Pain Business Unit to support our journey to bring forth new options for the treatment of pain. The Territory Account Manager will be responsible for establishing and maintaining relationships with key institutional decision makers and affiliated Health Care Professionals (HCPs) to generate advocacy and drive sales growth for the US Pain Business Unit, which is preparing for potential commercialization of an investigational novel selective inhibitor of NaV1.8 in acute pain. We are looking for candidates with a strong track record of delivering exceptional results with patient focus, developing deep & strategic account relationships, and executing strategic account plans. Consistently demonstrating behaviors that embody Vertex’s values and earn the trust of stakeholders, developing deep expertise in the science and data for products, and staying focused, resilient, and adaptable. This role will report into a Regional Field Director and will be responsible for leading engagement with 15-20 institutions (hospitals & ambulatory surgery centers) as well as select priority community physician offices.

There are several Pain Territory Account Manager openings in the broader state - the successful candidate must live within the identified territory near an airport and be willing to travel routinely based on business needs.

For more information about Vertex’s pain program, visit To learn more about working at Vertex and our commitment to a vibrant and inclusive culture, visit.

Key Responsibilities:

• Establishes meaningful and professional relationships within key accounts across multiple layers of the hospital system (key hospital medical and administrative staff, pharmacies, formulary decision makers and KTLs)

• Develops and maintains expertise on the product’s clinical attributes and patient unmet need and educates healthcare professionals on product use in appropriate patients

• Navigates the formulary process and delivers key product value content to ensure timely inclusion on formularies, pathways, and/or protocols within targeted institutions and systems

• Develop a deep understanding of the institutional customer, account & market dynamics, stakeholder mapping, key decision maker relationship management, patient protocols, referral network navigation, access, and account department drivers & barriers.

• Implements and maintains strategic account plans that identify and harness business opportunities and patient-focused solutions for significant growth across the customer landscape

• Drives sales performance and ensures forecasts and assigned budgets meet or exceed territory expectations

• Collaborates compliantly with other field team members (e.g., field medical, HEOR, IDN and Payer Account teams) and headquarter colleagues to create aligned business plans, focus on strategic drivers, share best practices, and inform initiatives

• Role models ethics and integrity in the work that you do to support our culture of compliance and earn trust with external stakeholders, particularly in the context of this market and its history

Required Education and Experience

• Bachelor’s degree

• 7+ experience in biotech sales; hospital/institution product launch experience is highly desired

• 3+ years of Account Management experience and ability to leverage existing institutional relationships

• Proven ability to navigate hospital institutions and systems and engage formulary management and pharmaceutical product review, to gain product access and impact key decision makers and affiliated community prescribers

• Experience with pulling through the implementation of inpatient formularies , protocols, pathways, and order sets

• Highly competent in a multitude of IT capabilities to support the business needs including CRM

• Experience in launching new products preferred

Customer-Facing Role Requirements:

• Employee will be required to establish certain customer credentials and requirements, which include, but may not be limited to, successful completion of trainings, background screens, drug testing and vaccinations.

• Must live and work within the territory. Depending on the territory’s geography and work requirements may also be required to live within a reasonable distance to a major airport

• Valid driver’s license and in good standing

• Travel by car or airplane up to 80% of the time and work after hours as required by business needs

• 10-30% of overnight travel may be required depending on territory

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Pay range is $133,000 - $200,000 annually

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role may also be eligible for commission, fleet or car allowance and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, we embrace continuous learning and encourage employees to stay informed on advances in AI, technology, automation, and industry trends. We seek talent who bring an external perspective, demonstrate curiosity and sound judgment, and thoughtfully adopt new capabilities that improve decision-making, drive innovation, increase efficiency, and help deliver better outcomes for patients.

Pay Range:

$133,600 - $200,400

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at