PACT Generalist

Many-Rivers-Whole-Health; Great Falls (MT); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical Insurance

Vision Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Paid Time Off & Paid Birthday Off

Job summary

Many Rivers Whole Health seeks a PACT Generalist to join a multidisciplinary team delivering Assertive Community Treatment in Great Falls, MT. You will provide rehabilitation, advocacy, skill-building, and crisis support to adults with severe mental illness, primarily in community settings.

You will work with a team to implement recovery-focused plans, coordinate housing, healthcare, and benefits, and maintain documentation while rotating on-call duties. Comprehensive benefits apply.

Qualifications

• High school diploma or GED required.
• Two years of experience in the mental health field.
• Strong written communication, computer, and customer service skills.
• Valid Montana driver's license, personal vehicle and current vehicle insurance.
• Ability to travel throughout the community and transport clients as needed.
• Ability to pass Many Rivers Whole Health medication certification requirements.
• Ability to establish and maintain effective working relationships with clients, families, providers, and community partners.

Responsibilities

• Assist clients in developing recovery goals and personal recovery plans.
• Support clients with daily living skills (hygiene, budgeting, transportation).
• Provide rehabilitation, coaching, and community support in home and community settings.
• Deliver medication observation and support while maintaining certification requirements.
• Maintain an assigned caseload with recovery-focused services.
• Coordinate with treatment team to develop effective support plans.
• Assist clients in obtaining housing, healthcare, benefits, employment, and resources.
• Provide advocacy to promote independence and recovery.
• Participate in rotating on-call schedule including crisis response.
• Maintain documentation and records per agency standards.
• Participate in team meetings and training opportunities.
• Provide transportation for clients as needed.
• Perform administrative duties to support the PACT team

Skills

Written communication

Computer skills

Customer service

Driver's license (Montana)

Travel ability

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

PACT Generalist

Great Falls PACT Full Time Great Falls, MT, US

3 days ago Requisition ID: 1547

Full-Time | Non-Exempt | Great Falls

Who We Are

At Many Rivers Whole Health, we partner with people and communities to serve the whole person: body, mind, and spirit. Through compassionate, recovery-oriented behavioral health services, we help individuals achieve wellness while strengthening the communities we serve. Our team is dedicated to empowering individuals and creating opportunities for recovery, growth, and independence. [PACT Gener...9.2026 (1) | Word]

Why You'll Love Working Here

This is more than a behavioral health role. It's an opportunity to provide hands-on support that helps individuals with severe and persistent mental illness build independence, achieve recovery goals, and live meaningful lives in their communities.

As our PACT Generalist, you'll have the opportunity to:

• Help individuals develop skills needed for successful independent living and community integration
• Provide community-based support services in homes, workplaces, and other natural settings
• Build trusting relationships that promote recovery, confidence, and personal growth
• Work side-by-side with clients to achieve goals related to daily living, health, housing, employment, and social connections
• Collaborate with a multidisciplinary treatment team in an evidence-based PACT program
• Deliver meaningful support that helps individuals remain stable and successful in the community
• Participate in crisis response and provide support during urgent client situations
• Gain valuable experience in recovery-oriented and person-centered behavioral healthcare
• Make a lasting impact in the lives of clients, families, and the communities we serve

Excellent benefits package, including:

• 401(k) with employer matching
• Medical Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Paid Time Off & Paid Birthday Off

Wage: $16.50/hour

What You'll Do

As the PACT Generalist, you will be a vital member of a multidisciplinary Program for Assertive Community Treatment (PACT) team serving adults experiencing severe and persistent mental illness. You will provide rehabilitation, advocacy, skill-building, crisis support, and community-based services designed to help clients achieve recovery goals and maintain independence. Services are primarily delivered in the community and in clients' natural environments.

Your responsibilities will include:

• Assisting clients in developing and achieving individualized recovery goals and personal recovery plans
• Supporting clients with daily living skills such as hygiene, housekeeping, meal planning, grocery shopping, laundry, budgeting, and transportation
• Providing rehabilitation, coaching, and community support services in home and community settings
• Delivering medication observation and support while maintaining agency medication certification requirements
• Maintaining an assigned client caseload and providing ongoing recovery-focused services
• Coordinating with treatment team members to develop and implement effective support plans
• Assisting clients in obtaining housing, healthcare, benefits, employment, and other community resources
• Providing advocacy and support to promote client independence and recovery
• Participating in a rotating on-call schedule, including crisis response and medication support when needed
• Maintaining accurate documentation, reports, and records in accordance with agency standards and fidelity requirements
• Participating in team meetings, training opportunities, and collaborative treatment planning
• Providing transportation for clients as needed
• Performing administrative and clerical duties in support of the PACT team

What You'll Bring

Required Qualifications

• High school diploma or GED
• Two years of experience in the mental health field
• Desire and demonstrated ability to work with individuals experiencing behavioral health challenges
• Strong written communication, computer, and customer service skills
• Valid Montana driver's license, personal vehicle and current vehicle insurance
• Ability to travel throughout the community and transport clients as needed
• Ability to pass Many Rivers Whole Health medication certification requirements
• Ability to establish and maintain effective working relationships with clients, families, providers, and community partners
• Ability to maintain clear, accurate, and timely documentation

Preferred Qualifications

• Experience working with adults experiencing severe and persistent mental illness (SPMI/SDMI)
• Experience providing community-based behavioral health services
• Knowledge of recovery-oriented and person-centered care practices
• Experience with psychosocial rehabilitation, case management, or crisis intervention services
• Familiarity with housing resources, benefits systems, and community support programs
• Experience working within multidisciplinary behavioral health teams

All positions at Many Rivers Whole Health must successfully pass Background and Motor Vehicle Record checks.

Who You Are

You are compassionate, dependable, and committed to helping people succeed in their recovery journey. You enjoy working directly with individuals in their homes and communities and understand the value of providing support that promotes dignity, independence, and hope.

You:

• Build positive and trusting relationships with clients and families
• Communicate effectively with clients, coworkers, providers, and community agencies
• Enjoy helping people develop practical life skills and achieve meaningful goals
• Remain calm and professional in challenging or crisis situations
• Exercise sound judgment and problem-solving skills
• Work independently while also contributing to a collaborative team environment
• Adapt to changing priorities and client needs
• Maintain professional boundaries and confidentiality
• Believe in recovery and each person's capacity for growth and success
• Share our commitment to compassionate, person-centered behavioral healthcare

Join Our Mission

Many Rivers Whole Health partners with people and communities to serve the whole person, body, mind, and spirit, by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment through a recovery-based approach.