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Full‑time Regular Avon, OH, US
3 days ago Requisition ID: 1203
The Packaging Product Coordinator is responsible for establishing and maintaining relationships with suppliers and external business partners to facilitate business growth and profitability.
Essential Duties and Responsibilities*
- Establish and maintain positive working relationships with suppliers and external business partners
- Effectively communicate with suppliers with regards to commercial issues, pricing, package size changes and MOQ adjustments with the goal of maximizing profitability for the division
- Arrange supplier visits and participate in supplier meetings to share knowledge and support the development of strategies to maximize commercial success
- Communicate customer opportunity updates and technical product inquiries to suppliers, with VP Principal Management approval
- Use literature, samples, and documentation from suppliers to facilitate and share product knowledge with the sales team
Customer Relations
- Establish and maintain positive working relationships with customers
- Act as a liaison between customer service and the customer on any product order issues, such and pricing, delivery, and documentation
- Communicate with Sales on any product issues and requests their involvement on situations that requirement immediate action and/or resolution
- Notify customers of supplier, product, and documentation changes via appropriate communication platforms (e‑mail, fax, telephone, etc.)
Costing and Pricing
- Determine cost and get direction from VP Principal Management on price setting for new business opportunities; provide quotations to Sales Coordinators/Account Managers
- Create, maintain, and update costing templates and budgetary price lists
- Coordinate with Operations team to determine input costs for new product development projects and conducts cost analysis and pricing
Product and Inventory Management
- Monitor inventory levels and the replenishment process to ensure stock levels are adequate based on regular/seasonal requirements as well as contractual agreements
- Work with the VP Principal Management to establish, review and adjust minimum and maximum inventory level standards
- Work closely with the Regulatory and Quality Manager on matters regarding documentation and regulatory concerns arising with commercialization of new products
- Collaborate with the logistics team on procurement of products and the customer service team on customer-related solutions
- Coordinate special product labeling, repackaging, and blending with internal teams and create work orders as required
- Request documentation and technical information from suppliers for all products
- Coordinate documentation and labeling for privately labeled products with principals.
Reporting
- Using profit margin reports, identify unacceptable margins, and investigate reasons why margins might fall outside of expected levels
- Provide monthly forecast updates to key suppliers
- Collaborate with Accounting to ensure supplier rebates are accurate
- Manage, track, and update opportunities in eChempax
Administration
- Work with Principal or Supplier in correcting quality issues that are causing issues for our customers.
- Respond to customer or sales requests for existing product documentation and coordinate requests for new documents or customer questionnaires with appropriate team members
Sourcing
- Manage custom sourcing projects on an as needed basis
- Seek out additional packaging suppliers when business opportunities are presented. Working with Sales directly if needed to understand customer requirements.
- Assist sales team with sourcing needs for special projects and opportunities.
Other
- Support and lead by example, Barentz’ culture, strategies, pillars, and fundamentals
- Participate in ongoing professional development opportunities
- Perform other duties as requested
Required Education, Experience, Knowledge and Skills
- Bachelor’s degree preferred in Business Administration or Marketing
- Previous industry experience desired working with customer and suppliers in a Product or sales capacity
- Software knowledge of Microsoft Office including Outlook, Word, Excel, PowerPoint, and Teams
- Familiarity with Customer Relationship Management (CRM) software
- Effective written and verbal communication skills, and ability to adapt communication style to the audience
- Good judgment and professionalism when dealing with both suppliers and internal team members
- Dynamic personality with an ability to work effectively independently and as part of a team
- Detail oriented with sound analytical and problem‑solving capabilities
- Strong organization skills with the ability to work in a fast paced, deadline driven environment
- Ability to adapt to changing priorities and balance workload to meet new business requirements
- Ability to negotiate win‑win situations
- Self‑motivated, high energy, and engaging level of enthusiasm and positive outlook
- Act legally and ethically in all professional relationships in adherence with Barentz’ values and fundamentals