Pace of Play Lead — Golf Resort Operations

Bandon Dunes Golf Resort; Nekoosa (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Sand Valley LLC is seeking a Pace of Play Manager to ensure a welcoming, well-paced golf experience across six courses. You will monitor play flow, identify delays, and apply established procedures with professionalism and judgment.

You will lead the Ranger Team, coordinate daily on-course coverage, and leverage Tagmarshal GPS data to spot trends and drive improvements in partnership with Golf Operations leadership.

Qualifications

• Strong guest service, communication, and conflict-resolution abilities.
• Organized, detail-oriented with the ability to manage changing demands.
• Experience using spreadsheets and interpreting operational data.

Responsibilities

• Monitor pace of play across Sand Valley’s courses and apply procedures to maintain smooth flow.
• Maintain a visible on-course presence and address guest concerns with hospitality.
• Coordinate with starters, golf shops, and Golf Operations for tee-times and conditions.
• Lead Ranger Team, recruit, train, and supervise staff for consistent coverage.
• Collect and analyze pace-of-play data and incidents for continuous improvement.
• Utilize Tagmarshal and GPS tools to monitor activity and inform decisions.
• Train team members on data collection and reporting accuracy.
• Recommend process changes to enhance course flow and guest satisfaction.

Skills

Guest service

Communication

Time management

Interpersonal skills

Problem solving

Leadership

Spreadsheets

Data interpretation

Education

High school diploma or equivalent

Tools

Tagmarshal

GPS-based pace-of-play tech

Job description

Sand Valley LLC is seeking a Pace of Play Manager to ensure a welcoming, well-paced golf experience across six courses. You will monitor play flow, identify delays, and apply established procedures with professionalism and judgment.

You will lead the Ranger Team, coordinate daily on-course coverage, and leverage Tagmarshal GPS data to spot trends and drive improvements in partnership with Golf Operations leadership.