P/T Gift Shop Clerk

Nooksack Northwood Casino; Lynden (WA); On-site; USD 17,000 - 25,000; Part time

Job summary

Nooksack Northwood Casino invites applications for a part-time retail position in Lynden, WA. The role centers on delivering excellent customer service in a busy store, handling sales and cash with accuracy, and maintaining a clean, professional work area.

Candidates must be 21+, possess a high school diploma, and be able to obtain the required gaming license and TIPS certification. Prior cash handling or customer-service experience is preferred.

Qualifications

• Must be 21+ and able to obtain a Nooksack Tribal Gaming Agency Non-Gaming License.
• TIPS for Off-Premises Certification required.
• High School education or equivalent is required.

Responsibilities

• Greet customers and deliver strong customer service as a priority.
• Accurately conduct sales for the convenience store per policies.
• Maintain security of funds in the register; perform cash drops as needed.
• Keep shelf stock and merchandise organized to support efficient service.
• Follow company policies and document department activities accurately.
• Present a clean, professional appearance and store environment.

Skills

Customer service

Cash handling

Education

High School diploma

Job description

Job Details:

Job Location: NOOKSACK NORTHWOOD CASINO - LYNDEN, WA 98264, Position Type: Part Time, Education Level: High School, Travel Percentage: None, Job Shift: Any, Job Category: Retail,

Purpose of Position

Provides customer service and maintains a clean working environment while following established policies and procedures and applicable state and federal laws and regulations.

Reporting Relationships

Reports Directly to: Operations Manager, Store Manager Store Supervisors and Casino Managers

Other Important Contacts: All Department Managers and Directors, General Manager, Vendors, casino personnel, and customers.

Duties and Responsibilites

• Greets all customers and promotes customer service as priority.
• Accurately and efficiently conducts sales for the convenience store according to established policies and procedures.
• Maintains the security of all funds in the register at all times including making timely cash drops to maintain the cash drawer at or below the maximum level.
• Maintains an appropriate level of stock and merchandise at all times in work area to ensure efficient customer service while maintaining the cash register.
• Complies with all company and department policies and procedures while practicing positive customer and employee relations.
• Provides accurate and timely documentation and reporting of department activities and status as requested.
• Maintains a professional, clean, and neat appearance of store and work area including sweeping, Vacuuming
• Maintains a professional and neat appearance and represents the company in a positive manner.
• Such other job-related duties as may be assigned by instruction from Management.

Qualifications:

Required:

• Obtain and maintain a valid Non-Gaming Nooksack Tribal Gaming Agency License.
• Obtain and maintain TIPS for Off-Premises Certification.
• Must be a minimum of 21 years of age.

Preferred:

• Previous cash handling experience.
• Previous customer service experience.

WORKING CONDITIONS

• May work in a, noisy, crowded environment.
• Monitored by Surveillance cameras.
• Works various shifts and days including nights, weekends, and holidays.
• Work in a smoking environment
• Works with various cleaning chemicals.

Physical Demands

• Must be able to lift up to 50 lbs.
• Must be able to lift up to 25 lbs over head.
• Must be able to bend, stretch, kneel, etc.