P&C Operations Associate — Commercial Lines Support

Brown & Brown; San Antonio (TX); On-site; USD 42,000 - 58,000; Full time

Job summary

Bridge Specialty Group in San Antonio, TX is seeking a Property & Casualty Associate to join our growing team.

Under the direction of the Commercial Lines Leader, the Associate provides administrative support, processes policies and related documents, and delivers professional service to internal and external partners.

This role values accuracy, confidentiality, and bilingual communication, with a Texas P&C license target within 90 days and a preference for an associate or bachelor’s degree.

Qualifications

• High school diploma or equivalent required.
• 1-3 years' experience in a similar position.
• Strong multitasking capabilities in a deadline-driven environment.
• Excellent proofreading and accuracy.
• Proficient with MS Office Suite.
• Professional demeanor and customer-focused mindset.
• Ability to maintain a high level of confidentiality.
• Associate or bachelor's degree in business, finance, or related field (Preferred).
• Bilingual (Preferred).

Responsibilities

• Process and upload policies, endorsements, renewals, cancellations, invoices, and related documentation with speed and accuracy.
• Prepare and issue binders for new and renewal P&C business in accordance with company guidelines.
• Review and execute suspense items and service requests within established timelines.
• Assist with rating, endorsements, and cancellations as directed.
• Develop working knowledge of carrier forms, underwriting requirements, and internal procedures.
• Provide professional customer service via phone and email to internal and external partners.
• Issue Notices of Cancellation (NOCs) as directed by carriers, Accounting, or leadership.
• Support Commercial Lines submissions as needed.
• Maintain organized and accurate records across internal systems.
• Ensure compliance with company policies, audit standards, and E&O risk mitigation practices.
• Collaborate with team members to meet workflow demands and service expectations.

Skills

Customer service

Multitasking

Proofreading

MS Office

Confidentiality

Communication

Teamwork

Education

High school diploma or equivalent

Associate or bachelor's degree in business/finance (Preferred)

Tools

MS Office Suite

Job description

Bridge Specialty Group in San Antonio, TX is seeking a Property & Casualty Associate to join our growing team.

Under the direction of the Commercial Lines Leader, the Associate provides administrative support, processes policies and related documents, and delivers professional service to internal and external partners.

This role values accuracy, confidentiality, and bilingual communication, with a Texas P&C license target within 90 days and a preference for an associate or bachelor’s degree.