Oyster Bar Server: Craft Cocktails & Guest Experience

Bally's Corporation; Baton Rouge (LA); On-site; USD 8,239 - 11,735; Full time

Job summary

Bally's Corporation in Baton Rouge, LA is seeking a restaurant/server to deliver exceptional guest service, take orders for food and drinks, and ensure accurate handling of payments at the POS. The role requires verifying guest ages for alcohol and maintaining a clean, welcoming dining area.

The position involves greeting and seating guests, bussing tables, and supporting both front-of-house and bar operations while adhering to liquor laws and health regulations.

Qualifications

• Excellent customer service and guest interaction.
• Ability to verify guest age and serve alcohol legally.
• Knowledge of menu and products.
• Ability to operate POS system and balance cash.

Responsibilities

• Serve guest food and drinks efficiently and accurately based on guest requests.
• Ensure guest is 21 or older before serving alcoholic beverages by checking ID.
• Balance and ring items in POS system and manage cash bank.
• Greet, seat, bus, and run food/drink for guests as needed.
• Maintain clean, stocked, and organized workstation and dining areas.

Skills

Customer service

Communication

Teamwork

POS system

Tools

POS system

Job description

Description

ESSENTIAL JOB FUNCTIONS:

• Participate regularly in departmental and company meetings.


• Smiles, provides exceptional customer service, and always treats guests and coworkers with respect.


• Serves guest food and alcoholic/non-alcoholic drinks efficiently and accurately based on guest requests.


• Ensure guest is 21 or older before serving alcoholic beverages by accurately checking guest ID.


• Knowledgeable in the products the company serves.


• Understands salesmanship and customer service is what makes this position successful for the company and the team member.


• Properly operates the point of sales system and accounts for all service items by ringing them into the system and keeping a balanced bank.


• Follow company procedures to ensure accurate payment is obtained by guest.


• Effectively communicate with front of house and back of house team members.


• Follows the company's attendance policy as well as other rules and regulations set forth in the handbook.


• Ability to uphold great communication with guest, build rapport, and engage in friendly conversations.


• Sets and keeps restaurant/bar workstations and the surrounding areas properly stocked, clean, safe, and organized.


• Knows and complies with all rules, regulations and policies of the food and beverage department.


• Serves food/drink, greets and seats guests, busses, and runs food/drink, does side work, plus any other normal functions required to service our guests under normal operating conditions.


• Able to satisfactorily complete assignable work tasks requested by the departmental leaders.


• Must abide by all state and local liquor laws and health department rules/regulations.


• Immediately report any safety hazards, problems, or maintenance issues to the appropriate party.


• Ensure customer service standard steps are met and retained.


• Other duties as assigned.
  
  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
  
  
  
  
  

  Target Salary Range:$7.25 per hour

  
  
  
  
  
  

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.