Overnight Valet Attendant - Greenville, SC

Parking Management Company; Greenville (SC); Sur place; USD 17 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Health Benefits – Medical, vision and dental insurance

401K

Tuition assistance through Bellevue University – Up to $5,250 per year

Bonus opportunities

Paid time off

Résumé du poste

A parking service company in Greenville, SC, seeks an Overnight Valet Attendant to deliver exceptional guest service during late-night hours. Responsibilities include safely parking guest vehicles, conducting inspections, and ensuring the security of the parking area. The ideal candidate must have a high school diploma and prior customer service experience, with a clear focus on maintaining professionalism and guest satisfaction. Benefits include health insurance, 401K, and tuition assistance opportunities.

Qualifications

• Must have a valid driver's license and reliable transportation.
• Prior customer service experience is preferred.
• Strong commitment to delivering excellent service.

Responsabilités

• Deliver prompt and courteous valet service during overnight hours.
• Conduct thorough vehicle inspections to document damage.
• Monitor and secure the parking area throughout the night.
• Monitor and secure the parking area throughout the night and respond to guest requests.
• Maintain a clean, organized valet station reflecting high hotel standards.
• Record hours and gratuities in accordance with company policies.
• Provide outstanding customer service with professionalism and courtesy.

Connaissances

Customer service

Attention to detail

Communication

Organizational skills

Formation

High school diploma or GED

Description du poste

Position Summary

Join our team as an Overnight Valet Attendant, where you will provide exceptional guest service during late-night hours. You will be responsible for safely parking and retrieving guest vehicles while ensuring the security of the parking area. As the overnight representative of the hotel, your professionalism and attention to detail will help create a positive and welcoming experience for all guests arriving or departing after hours.

Primary Objective

Deliver prompt, courteous, and secure valet services overnight, maintaining guest satisfaction and vehicle safety in alignment with hotel standards and company policies.

Duties and Responsibilities

• Warm Welcome: Greet guests warmly and assist with luggage and vehicle needs during overnight hours.
• The Details: Conduct thorough vehicle inspections to document any existing damage on claim tickets.
• Safety: Safely park and retrieve vehicles while adhering to all safety protocols and key handling procedures.
• Stay Vigilant: Monitor and secure the parking area throughout the night, responding quickly to guest requests and concerns.
• Keep it Clean: Maintain a clean, organized, and professional valet station reflective of the hotel’s high standards.
• Timekeeping: Accurately record hours and gratuities in compliance with company policies.
• Customer Service: Provide outstanding customer service, addressing guest inquiries with professionalism and courtesy.
• On Time: Arrive punctually, dressed in full uniform, and comply with all hotel policies and safety guidelines.
• Support: Support team members and assist with additional tasks as needed to ensure smooth overnight operations.
• Additional Duties: Help with other tasks as needed to support the team and daily operations.

Competency and Qualifications

• Education & Experience: High school diploma or GED required. Prior customer service experience is preferred. A helpful attitude and strong commitment to delivering excellent service are essential.
• Licenses & Background Requirements: A valid driver’s license and reliable transportation are required. Candidates must maintain an acceptable motor vehicle record (no more than three moving violations within the past three years) and pass a background check. No additional certifications are required.
• Hospitality, Customer Service & Communication: Provide outstanding guest service through clear, courteous communication and attentive listening. Foster a warm, personalized experience that aligns with company standards and leaves a positive, lasting impression.
• Organizational Support & Adaptability: Comply with all company policies and procedures while effectively managing multiple responsibilities. Demonstrate flexibility and professionalism in dynamic environments and respond calmly and efficiently to unexpected challenges.
• Dependability & Safety: Consistently follow instructions, maintain assigned schedules, and complete tasks in a timely manner. Adhere to all safety protocols, use equipment correctly, and promptly report any unsafe conditions to help maintain a safe and efficient work environment.

Physical Demands and Work Environment

Must be able to stand, walk, run short distances, and lift up to 50 lbs for extended periods. Work is performed indoors and outdoors, often in varying weather conditions, including heat, cold, and rain. A clean, professional appearance and adherence to uniform and grooming standards are required. Evening, weekend, and holiday availability is essential. The role involves regular interaction with team members, clients, vendors, and guests, use of communication tools (phones, radios), and working in areas with moving vehicles.

Cell Phone Use

Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy.

Pay Transparency

PMC is committed to pay transparency and equity across all roles. We support open communication about compensation and comply with all applicable federal, state, and local laws regarding pay equity and fair compensation.

Additional Compensation and Benefits

• Health Benefits – Medical, vision and dental insurance – Upon eligibility
• 401K – Upon eligibility
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Continuous nationwide growth opportunities
• Paid time off
• Paid training
• Tuition assistance through Bellevue University – Up to $5,250 per year
• Nationwide discounts through Perks at Work
• Military friendly employer

Equal Employment Opportunity (EEO) Statement

Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

Position Information

• Job Title: Overnight Valet Parking Attendant
• Department: Valet Parking Operations
• Reports directly to: Guest Service Coordinator
• Schedule: Full Time / Part Time
• Status: Non-Exempt
• Compensation: Hourly base plus potential tips