OVERNIGHT VALET

Ace Parking; San Diego (CA); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Vacation/Sick leave

Holiday pay

Discount programs

Job summary

A leading parking management company in San Diego is seeking dedicated team members to provide outstanding customer service and efficiently manage parking operations. Ideal candidates are reliable individuals with excellent communication skills and a strong sense of accountability. Responsibilities include safely parking vehicles, greeting guests, and maintaining clean parking areas. This role offers competitive hourly pay of $19.00 - $20.00, plus tips, along with benefits such as vacation and holiday pay.

Qualifications

• Physical ability to move quickly and lift up to 50 lbs.
• Previous valet or customer service experience is a plus.

Responsibilities

• Promptly and safely park and retrieve vehicles following company policies.
• Greet guests warmly and effectively communicate parking procedures.
• Foster a collaborative and supportive team environment.
• Provide outstanding customer service to guests.
• Maximize revenue by ensuring all fees are collected accurately.

Skills

Excellent communication and interpersonal skills

Strong sense of accountability and responsibility

Exceptional customer service skills

Ability to work effectively in a team environment

Reliable, friendly, and able to create a lasting impression

Education

High school diploma or GED

Job description

Overview

Ace Parking is committed to our core values of accountability, communication, family, exceptional service, and profitability. We believe that embracing these values creates a positive and thriving work environment while delivering the highest level of service to our guests.

Compensation

$19.00 - $20.00 per hour plus tips

About Us

One of the nation’s leading parking management experts, Ace Parking recognizes that people are what make the company successful. This foundation supports our growth and success. With 72+ years in business, we earn “Every Thank You” by treating clients, partners, guests, and team members with respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and know-how to withstand the test of time and to disrupt the market with new technologies.

Culture

We maintain a strong, distinctive culture shaped by a shared vision, style, and values. Our values—clear values, caring, loyalty, humility, and a deep commitment to the community—guide our decision-making and how we treat customers, clients, suppliers, and team members. We guard these values fiercely.

About The Position

We seek individuals who can contribute directly to delivering top-notch customer service and enhancing profitability. The duties entail the following:

Accountability

• Promptly and safely park and retrieve vehicles following company policies and procedures.
• Maintain accurate records of parked vehicles and ensure keys are securely stored.
• Adhere to company policies and safety guidelines at all times.

Communication

• Greet guests warmly and professionally, establishing a positive first impression.
• Effectively communicate parking procedures and fees to guests.
• Assist customers with questions or concerns and handle issues calmly and professionally.
• Coordinate with team members to ensure efficient service delivery.

Family

• Foster a collaborative and supportive team environment, treating colleagues as part of the work family.
• Assist team members during peak times or when needed, promoting unity and cooperation.

Exceptional Service

• Provide outstanding customer service by promptly assisting guests and answering questions.
• Maintain a friendly and courteous demeanor and go the extra mile to meet guest expectations.
• Keep the parking lot and surrounding areas clean and organized.
• Provide additional customer service assistance as needed, such as carrying bags or giving directions.

Profitability

• Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately.
• Report maintenance issues or equipment malfunctions promptly to minimize downtime.

About You

To work at our company, you should possess the following experience and attributes:

• High school diploma or GED
• Excellent communication and interpersonal skills
• Strong sense of accountability and responsibility
• Ability to work effectively in a team environment
• Exceptional customer service skills
• Reliable, friendly, and able to create a lasting impression
• Physical ability to move quickly and lift up to 50 lbs
• Previous valet or customer service experience is a plus

What We Can Offer You

• $19.00 - $20.00 per hour plus tips
• Vacation/Sick for full-time and part-time employees
• Holiday for full-time and part-time employees
• Discount programs

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Ace Parking will provide reasonable accommodation to persons with disabilities. If reasonable accommodation is needed, please email: [e-mail] describing the accommodation.