Overnight Team Leader

Meijer Inc.; Westland (MI); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking a store leadership role to oversee daily operations, staffing, and development of team members across departments. You will drive sales, ensure excellent service, and uphold company standards while mentoring staff and optimizing store performance.

You will guide teams in scheduling, training, and frontline decision making, maintaining a strong store image, and delivering a safe, positive shopping experience for customers and colleagues alike.

Qualifications

• High school diploma or equivalent required.
• 2–3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store (meat, bakery, produce, deli) helpful.
• Ability to communicate clearly to team members and provide direction.
• Ability to resolve conflict and address root causes.
• Ability to manage multiple tasks.
• Ability to analyze financial and statistical information to inform decisions.
• Ability to teach suggestive selling.
• Ability to mentor team members at all levels including hourly staff.

Responsibilities

• Staffing, selection, and hiring to meet staffing needs.
• Plan, direct, and supervise team members in day-to-day store operations.
• Mentor and coach team members to meet customer service and sales goals.
• Maintain store appearance and presentation to Meijer standards.
• Ensure safety and training requirements are met, and disciplinary actions are properly applied.
• Responsible for P&L, achieving sales, and controlling shrink.
• Provide exceptional, fast, and friendly customer service.
• Communicate the Meijer Friendly Initiative in meetings and conversations.
• Spend time in-store engaging with customers and staff to ensure service quality.

Skills

Retail management

Staffing & hiring

Customer service leadership

P&L management

Team mentoring

Conflict resolution

Communication skills

Education

High school diploma or equivalent

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

• Meijer Rewards
• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth

Plans, directs and supervises team members in the day to day operations within various departments of the store. Serves as the mentor and coach for all team members. Implements strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient. Maintains store appearance with a focus on prime shopping hours, product presentation and company standards.

What You'll be Doing:

• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

What You Bring with You (Qualifications):

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
• Demonstrated ability to teach suggestive selling.
• Demonstrated ability to lead an organization that practices working safely at all times.
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
• Successful completion of all required certifications.

We opened our doors more than 90 years ago with the goal of helping people provide for themselves and their family. Today we’re a multi-billion dollar retailer with more than 70,000 employees across six states. Our Midwest geography includes corporate offices in Grand Rapids, Michigan, plus manufacturing facilities, distribution centers and over 270 stores across Michigan, Illinois, Indiana, Kentucky, Ohio and Wisconsin.

Meijer is an Equal Opportunity Employer, fostering a diverse and inclusive workplace.

We are committed to treating all persons with dignity and respect.

Meijer's policy is to not discriminate because of any applicant or team member's race, color, national origin, sex, sexual orientation, gender identity or expression, pregnancy, religion, age, physical or mental disability, uniformed service or veteran status, or any other lawfully-protected classification.