Overnight Team Leader

Meijer Inc.; Town of Barton (WI); In loco; USD 45.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Descrizione del lavoro

Meijer Inc. is seeking an experienced retail supervisor to lead day-to-day store operations, mentor staff, and ensure high-quality customer service during peak hours. You will manage staffing, training, and promotions, while upholding safety and company standards in a fast-paced environment.

The role emphasizes driving sales, optimizing product presentation, and maintaining a positive store image. Strong communication and problem-solving skills are essential for success in this position.

Competenze

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
• Demonstrated ability to teach suggestive selling.
• Demonstrated ability to lead an organization that practices working safely at all times
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
• Successful completion of all required certifications.

Mansioni

• Plan, direct, and supervise team members in day-to-day store operations.
• Mentor and coach team members to meet customer service and sales goals.
• Implement strategies to improve customer service and drive store sales.
• Maintain store appearance focused on prime shopping hours, product presentation and company standards.
• Staff, select and hire to meet staffing needs.
• Promote succession planning by providing career paths and development plans.
• Apply disciplinary actions and recommend discharge when needed.
• Manage P&L, achieve sales targets, and control shrink in the department.
• Foster safe, friendly and efficient customer service and a positive Meijer image.
• Ensure thorough training of staff and adherence to company training requirements.
• Spend time in-store communicating with customers and team members to ensure exceptional service.
• Promote the Meijer Friendly Initiative in team meetings and conversations.
• Mentor team members to exceed customer service and sales goals and uphold Meijer standards.
• Maintain compliance with safety and training requirements.

Conoscenze

Staffing & Hiring

Customer service leadership

P&L management

Team mentoring

Disciplinary actions

Communication

Safety compliance

Formazione

High school diploma

Descrizione del lavoro

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

Meijer Rewards

• Weekly pay

• Scheduling flexibility

• Paid parental leave

• Paid education assistance

• Team member discount

• Development programs for advancement and career growth

Please review the job profile below and apply today!

Plans, directs and supervises team members in the day to day operations within various departments of the store. Serves as the mentor and coach for all team members. Implements strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient. Maintains store appearance with a focus on prime shopping hours, product presentation and company standards.

What You'll be Doing:

• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

What You Bring with You (Qualifications):

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions. Demonstrated ability to teach suggestive selling.
• Demonstrated ability to lead an organization that practices working safely at all times
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
• Successful completion of all required certifications.