Overnight Supervisor - Joppa

Best Friends Fur Ever; Maryland; On-site; USD 17,000 - 23,000; Full time

Job summary

Best Friends Fur Ever is seeking an Overnight Supervisor to oversee all overnight operations of our dog daycare and boarding facility. You will ensure the safety and well-being of dogs, supervise staff, and coordinate nightly tasks under the Resort Director's guidance.

The role emphasizes strong leadership, excellent communication, and the ability to work independently in a fast-paced environment, including weekends and holidays.

Qualifications

• High school diploma or GED required.
• 6+ months professional dog care experience preferred.
• 1–2 years customer service experience.
• Strong leadership and communication skills.

Responsibilities

• Supervise overnight care for daycare, boarding, bathing, and enrichment programs.
• Lead and support staff; provide coaching, feedback, and training.
• Assign staff and coordinate nightly operations to ensure safe, efficient care.
• Monitor dog health, behavior, feeding, and medication administration.
• Maintain accurate reports (health, behavior, feeding, shift reports).
• Communicate updates and concerns with management and incoming shift leaders.
• Ensure proper dog group assignments and safe handler-to-dog ratios.
• Oversee facility cleanliness, safety, and inventory needs.
• Respond to emergencies and coordinate veterinary care when needed.
• Maintain positive relationships with team members and pet parents.

Skills

Leadership

Communication

Multitasking

Customer service

Education

High School Diploma or GED

Job description

Overnight Supervisor – Dog Daycare & Boarding

Preferred: Dog handling experience, overnight work experience, and/or management experience

Job Summary

The Overnight Supervisor oversees all overnight operations of our dog daycare and boarding facility, ensuring the safety, health, and well-being of all dogs in our care. This role supervises staff, manages nightly tasks, and ensures company procedures are followed while working under the Resort Director.

Key Responsibilities

• Supervise overnight care for daycare, boarding, bathing, and enrichment programs
• Lead and support staff; provide coaching, feedback, and training
• Assign staff and coordinate nightly operations to ensure safe, efficient care
• Monitor dog health, behavior, feeding, and medication administration
• Maintain accurate reports (health, behavior, feeding, shift reports)
• Communicate updates and concerns with management and incoming shift leaders
• Ensure proper dog group assignments and safe handler-to-dog ratios
• Oversee facility cleanliness, safety, and inventory needs
• Respond to emergencies and coordinate veterinary care when needed
• Maintain positive relationships with team members and pet parents

Requirements

• High school diploma or GED
• 6+ months professional dog care experience preferred
• 1–2 years customer service experience
• Strong leadership, communication, and multitasking skills
• Comfortable working independently in a fast-paced environment
• Valid driver’s license and reliable transportation

Schedule & Availability

• Overnight position
• Must be available weekends and holidays
• Flexible schedule required

Physical Requirements

• Ability to stand/walk for extended periods (indoors/outdoors)
• Lift 50–60 lbs regularly
• Work in varying weather conditions and a loud environment
• Perform cleaning and facility maintenance tasks