Overnight Stocking Team Leader

Meijer; Flat Rock (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer in Illinois is seeking a capable store supervisor to plan and direct daily operations, mentor the team, and drive exceptional customer service. You will oversee staffing, training, and performance to meet sales goals while upholding company standards.

The role emphasizes leadership in store operations, coaching, safety, and adherence to loss prevention policies, with a focus on delivering a positive shopping experience for customers and communities served by Meijer.

Qualifications

• Must have strong communication and leadership abilities.
• Experience in retail management or supervisory roles.
• Ability to resolve conflicts and coach others.
• Proven track record in delivering customer service excellence.
• Awareness of store operations and loss prevention basics.

Responsibilities

• Plan, direct and supervise day to day store operations.
• Mentor and coach team members; oversee staffing and hiring.
• Drive customer service, sales and store presentation.
• Maintain prime shopping hours, product displays and standards.
• Lead succession planning and identify development needs.
• Document actions and handle disciplinary recommendations when needed.
• Monitor P&L and shrink; promote a safe work environment.
• Ensure team training completion and adherence to policies.
• Communicate the Meijer Friendly Initiative in meetings.

Skills

Staffing & Hiring

Communication

Conflict Resolution

Mentoring

Sales & Customer Service

Safety Compliance

Education

High School Diploma

Job description

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!

Meijer Rewards

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth

Plans, directs and supervises team members in the day to day operations within various departments of the store. Serves as the mentor and coach for all team members. Implements strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient. Maintains store appearance with a focus on prime shopping hours, product presentation and company standards.

What You'll Be Doing

• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

What You Bring With You (Qualifications)

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions. Demonstrated ability to teach suggestive selling.
• Demonstrated ability to lead an organization that practices working safely at all times
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
• Successful completion of all required certifications.