Overnight Stocking & Customer Experience Associate

TJX; Fort Wayne (IN); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

Employee assistance program (EAP)

Smoking cessation support

Bereavement leave

401(k) matching contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Job summary

TJX is hiring at its TJ Maxx Store in Fort Wayne, Indiana. The role focuses on delivering an exceptional customer experience while supporting store operations, merchandising, and safety standards.

You'll work with a diverse team, engage customers, process transactions accurately, and participate in initiatives such as loyalty programs and loss prevention. A flexible schedule and a positive attitude are essential for success.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean store environment.
• Cross-train across store areas to support business needs.
• Accurately rings customer purchases/returns and counts change back to customer according to procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare items for the sales floor.
• Initiates and participates in store recovery as needed.
• Adheres to labor laws, policies, and procedures.
• Support shrink reduction goals and safety initiatives.

Skills

Excellent customer service

Flexible schedule

Strong communication

Organizational skills

Attention to detail

Multi-tasking

Teamwork

Job description

TJX is hiring at its TJ Maxx Store in Fort Wayne, Indiana. The role focuses on delivering an exceptional customer experience while supporting store operations, merchandising, and safety standards.

You'll work with a diverse team, engage customers, process transactions accurately, and participate in initiatives such as loyalty programs and loss prevention. A flexible schedule and a positive attitude are essential for success.