Overnight Stock Associate

Ross Stores, Inc.; Edinburg (TX); Presencial; USD 25.000 - 30.000; A tiempo parcial

Descripción de la vacante

Ross Stores is seeking a Retail Associate in Edinburg, Texas, responsible for ensuring a positive shopping experience by greeting customers, maintaining store presentation, and handling transactions. Candidates should possess strong customer service skills, basic mathematics capabilities, and excellent communication skills. Duties also include cleaning tasks and adhering to store policies. This position requires standing and moving throughout the store for extended periods, making it essential for applicants to be physically capable of handling various tasks throughout the shift.

Formación

• Ability to effectively communicate with customers and associates.
• Ability to perform basic mathematical calculations commonly used in retail.

Responsabilidades

• Ensure customers have a positive shopping experience.
• Maintain merchandise presentation and handle transactions.
• Perform cleaning tasks and keep the store neat.

Conocimientos

Customer service skills

Basic mathematics

Communication skills

Descripción del empleo

Job Responsibilities

The Retail Associate is responsible for ensuring customers have a positive shopping experience. This includes greeting customers, maintaining merchandise presentation, handling transactions, providing prompt customer service, cleaning store areas, and following all company policies and procedures.

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone, keeping egress clear.
• Treats all customers and associates with respect; is friendly and professional at all times.
• Assists customers in any way necessary, is register‑trained, answers questions politely and knowledgeably, and greets each customer with eye contact, a smile, and a hello.
• Provides prompt and efficient responses to customers at all times and handles all customer issues courteously, calling leadership when needed.
• Represents and supports the Company brand at all times.
• Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high‑touch areas.
• Maintains a professional appearance and adheres to the company’s dress code.
• Performs daily assigned sizing and recovery to keep the store neat, clean, and merchandised to standards.
• Expedites newly received merchandise to the sales floor, merchandising all items per best practice and monthly presentation guidelines.
• Understands loss‑prevention programs, the Shortage Highway, and merchandise protection standards.
• Demonstrates integrity and honesty in all interactions, safeguarding confidential information, cash, and merchandise.
• Follows all Mark‑Out‑of‑Stock (MOS) policies and cash‑handling procedures, maintaining high accuracy with bankable tenders.
• Demonstrates a sense of urgency to perform the role efficiently, maximizing productivity by minimizing steps and touches in workflow.

Competencies

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Qualifications

Effectively communicate with customers, associates, and store leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments.

Physical Requirements / ADA

• Use all store equipment, including PDTs, registers and PC as required.
• Spend up to 100% of working time standing, walking and moving throughout the store.
• Regularly bend at the waist, squat, kneel, climb, carry, reach and stoop.
• Occasionally push, pull and lift more than 25 pounds.
• Use janitorial equipment, rolling racks, ladders and other assigned supplies.
• Some assignments may require additional qualifications and skills.
• For stockroom shifts: regularly push, pull and lift more than 20 pounds.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.