Overnight Retail Associate — Seasonal, Flexible Hours

Five Below; Kokomo (IN); On-site; USD 13,000 - 18,000; Part time

Job summary

Five Below in Kokomo, IN is seeking an enthusiastic hourly Sales Associate to greet customers, share product knowledge, and help shoppers find what they need. You will engage in suggestive selling and inform customers about promotions, contributing to a positive store experience.

The role requires strong communication, a flexible schedule, and comfort with technology. You will support restocking needs and collaborate with the team to meet store goals.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication skills

Flexible schedule

Tech-savvy

Job description

Five Below in Kokomo, IN is seeking an enthusiastic hourly Sales Associate to greet customers, share product knowledge, and help shoppers find what they need. You will engage in suggestive selling and inform customers about promotions, contributing to a positive store experience.

The role requires strong communication, a flexible schedule, and comfort with technology. You will support restocking needs and collaborate with the team to meet store goals.