Overnight Operations Manager

ABM Industries; Charlotte (NC); On-site; USD 64,000 - 86,000; Full time

Job summary

ABM Industries is seeking an Aviation Operations Manager to oversee and optimize aviation-related operations. The role covers ground handling, passenger and cargo services, and related activities in a fast-paced environment.

You will lead a diverse team, ensure safety compliance, and collaborate with airline partners to deliver reliable service while managing budgets and driving continuous improvement.

Qualifications

• Bachelor's degree in Aviation Management, Business Administration, or related field preferred.
• Minimum 5 years of experience in aviation operations management in a similar role.
• Strong knowledge of aviation regulations, industry standards, and best practices.
• Excellent leadership, communication, and negotiation skills.

Responsibilities

• Oversee ground handling, passenger services, cargo operations, and aircraft services for safe, efficient operations.
• Ensure compliance with aviation regulations and safety standards.
• Lead and develop a diverse aviation team, including hiring and performance management.
• Build strong relationships with airline partners and stakeholders.
• Optimize resource allocation and manage budgets to meet profitability targets.
• Identify process improvements through data analysis and performance metrics.
• Develop contingency plans and emergency procedures to ensure continuity of operations.

Skills

Leadership

Aviation knowledge

Regulatory compliance

Strategic thinking

Communication skills

Team-building

Budget management

Education

Bachelor's degree in Aviation Management

Tools

Microsoft Office

Job description

Overview

ABM Industries is seeking a dynamic and experienced Aviation Operations Manager to oversee and optimize aviation-related operations within our organization. The Aviation Operations Manager will be responsible for ensuring the efficient and safe operation of aviation services, including ground handling, passenger services, cargo operations, and related activities. This role requires strong leadership skills, in-depth knowledge of aviation regulations and best practices, and a commitment to delivering exceptional service to our clients.

Annual Salary Range: $75,000 per year Shift: Hours 9:00pm-7:30am

The pay listed is the salary for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.

Responsibilities

Operational Oversight: Manage all aspects of aviation operations, including ground handling, passenger services, cargo operations, and aircraft services, to ensure efficient and safe operations.

Safety Compliance: Ensure compliance with all aviation regulations, safety standards, and company policies to maintain a safe working environment for employees and customers.

Team Leadership: Provide leadership and guidance to a diverse team of aviation professionals, including hiring, training, and performance management, to foster a culture of excellence and accountability.

Client Relations: Build and maintain strong relationships with airline partners and other stakeholders to understand their needs and provide tailored solutions that exceed expectations.

Resource Management: Optimize resource allocation, including personnel, equipment, and facilities, to maximize efficiency and minimize costs while meeting operational requirements.

Continuous Improvement: Identify opportunities for process improvement, cost reduction, and operational efficiency enhancements through data analysis, performance metrics, and feedback from stakeholders.

Emergency Response: Develop and implement contingency plans and emergency procedures to ensure the continuity of operations and the safety of personnel and assets in the event of unforeseen circumstances.

Budget Management: Manage departmental budgets and financial performance, including forecasting, expense control, and revenue generation, to achieve profitability targets and business objectives.

Quality Assurance: Implement quality assurance programs and performance metrics to monitor service quality, identify areas for improvement, and ensure the consistent delivery of high-quality aviation services.

Communication: Maintain open and effective communication channels with internal teams, external partners, and stakeholders to facilitate collaboration, problem-solving, and alignment with organizational goals.

Qualifications

Bachelor's degree in Aviation Management, Business Administration, or related field (Bachelor's degree is preferred)

Minimum of 5 years of experience in aviation operations management, with a proven track record of success in a similar role

Strong knowledge of aviation regulations, industry standards, and best practices

Excellent leadership and team-building skills, with the ability to motivate and inspire others to achieve common goals

Exceptional communication, interpersonal, and negotiation skills, with the ability to build rapport and influence key stakeholders

Strategic thinker with strong analytical and problem-solving abilities

Proficiency in Microsoft Office Suite and aviation-related software systems

Flexibility to work non-traditional hours and travel as needed

Aviation experience is preferred.

Work Environment:

Fast-paced airport setting, requiring frequent walking and standing.

May involve exposure to cleaning chemicals and airport noise.

Requires adherence to airport security protocols, including background checks and security clearance

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.