Overnight Manager

The Winn-Dixie Company; Orlando (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

A grocery retail chain in Orlando, Florida is seeking an Overnight Grocery Supervisor. This role involves managing a team to ensure effective stocking and compliance with operational standards. The ideal candidate will have supervisory experience, strong customer service skills, and the ability to foster a positive team environment. Responsibilities include overseeing store conditions, training staff, and ensuring safety compliance. The position requires a High School diploma/GED and ability to work night shifts.

Qualifications

• Must be 18 years of age.
• Authorization to work in the United States is required.
• Must successfully complete pre-employment drug testing and background check.
• Strong customer service and communication skills.

Responsibilities

• Supervise a team overnight for stocking and store conditioning tasks.
• Maintain product availability, freshness, and quality.
• Train department associates on various operational tasks.
• Ensure compliance with food safety and regulatory guidelines.

Skills

Customer service skills

Interpersonal skills

Motivational skills

Communication skills

Ability to operate forklift

Ability to operate compactor

Ability to operate pallet jack

Proficient in computer applications

Education

High School / GED

Job description

Overview

Job Summary Assists in the management of operations in the grocery department by supervising a team overnight to complete stocking and store conditioning tasks. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Supervises, trains, and develops team members on performance of their job and provides coaching and feedback as needed. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building and leadership, planning, and administrative work.

Essential Responsibilities

• Service — 70%: Assists in creating an environment that enables customers to feel welcome, important and appreciated to help build and retain customer confidence and loyalty. Delivers daily conditions that meet the company’s expectations for at shelf product availability, freshness, quality and value. Trains department associates on freshness, inventory levels, stocking and ordering and cooler/freezer conditioning. Offers customers assistance in finding or suggesting product.
• Leadership — 10%: Assists in promoting trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Establishes goals for merchandising, sales and profits and empowers the team to meet or exceed the goals. Adheres to all local, state and federal laws, and company guidelines.
• Financial — 10%: Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, orders, etc.). Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for quality and freshness and takes appropriate action with those items. Maintains stockroom standards. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperature logs per policy.
• Compliance/Safety — 10%: Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to regulatory compliance requirements pertaining to food safety, USDA & COOL, and DOA. Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports safety risks or issues, and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (e.g., lock out/tag out of equipment) of safety hazards within the department.

Disclaimer

Performs other job-related duties as assigned.

Qualifications

Required Education

Course of Study

Preferred Education

Course of Study

High School / GED

Relevant Experience

Supervisory Experience

0 - 3 yrs minimum

Language

Language(s) Required

Language(s) Preferred

English

English & Spanish

Knowledge, Skills & Abilities

• Must be 18 years of age.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.
• Strong customer service skills.
• Exceptional interpersonal, motivational and communication skills.
• Ability to operate forklift, compactor, and pallet jack.
• Proficient with computer applications used in effectively operating the department.

Environmental Factors & Travel

• Environmental Factors: Retail - General Heavy; Physical Demands described in the job text.
• Travel Percent: Occasional
• Overnight: Yes
• Shift: Overnight