Overnight Inbound Expert — Stock & Guest Experience

Roundel; New York (NY); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Comprehensive health benefits

401(k)

Employee discount

Paid vacation

Job summary

A leading retail brand is seeking an Inbound Expert to ensure a smooth and easy shopping experience for its guests. You will be responsible for assisting guests, resolving issues, and adapting to their needs in a fast-paced environment. Ideal candidates should enjoy teamwork, possess strong communication skills, and be capable of handling physical tasks throughout their shift. The company offers comprehensive health benefits, a 401(k), and paid vacation among other perks.

Qualifications

• Ability to communicate on multiple frequency devices.
• Capable of working in varying temperatures and humidity.
• Ability to remain mobile for the duration of the shift.

Responsibilities

• Create a smooth and easy shopping experience for guests.
• Help guests find what they need and resolve issues.
• Adjust to business needs while ensuring guest satisfaction.

Skills

Guest service fundamentals

Communication skills

Problem-solving

Tools

Handheld scanners

Job description

A leading retail brand is seeking an Inbound Expert to ensure a smooth and easy shopping experience for its guests. You will be responsible for assisting guests, resolving issues, and adapting to their needs in a fast-paced environment. Ideal candidates should enjoy teamwork, possess strong communication skills, and be capable of handling physical tasks throughout their shift. The company offers comprehensive health benefits, a 401(k), and paid vacation among other perks.