Overnight Hotel Self Parking Lot Auditor - Napa, CA

Parking Management Company; Davis (CA); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Health Benefits

Supplemental Insurance

Bonus opportunities

Internal leadership development

Paid time off

Paid training

Tuition assistance

Perks at Work discounts

Military friendly employer

Job summary

Parking Management Company is seeking an Overnight Lot Auditor to manage the hotel self-parking area during the overnight shift. You will conduct audits, direct vehicles, uphold safety, and provide friendly, efficient service outdoors.

The role requires independence, strong data handling, and the ability to work nights in varied weather. A high school diploma is expected and a valid driver’s license may be required. Compensation is hourly with benefits and training provided.

Qualifications

• High school diploma or GED required; customer service experience preferred.
• Must pass a background check and have reliable transportation.
• No special certifications required; valid driver's license may be needed for role.

Responsibilities

• Audit and reconciliation of parking operations, including counts and logs.
• Monitor vehicle entry/exit and ensure proper ticket matching and log updates.
• Complete shift reports detailing tickets, revenue, and operations data.
• Conduct regular security inspections and enforce parking policies.
• Maintain lot cleanliness and safety; report hazards and equipment issues.
• Provide hospitality and professional customer service; follow two-way radio etiquette.
• Maintain attendance and professionalism; adapt to evolving business needs.

Skills

Customer service

Attention to detail

Communication

Security awareness

Education

High school diploma or GED

Job description

Overnight Hotel Self Parking Lot Auditor - Napa, CA

Davis, CA, USA

Job Description

Posted Tuesday, July 28, 2026 at 4:00 AM

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience - delivering seamless, high-touch service to partners and guests alike. Learn more: ParkingMgt.com

Position Summary

We are looking for a detail-oriented and responsible Overnight Lot Auditor to manage parking lot activity during the overnight shift. This role involves conducting audits, directing vehicles, ensuring safety, and maintaining an organized, welcoming environment. The ideal candidate will work independently, manage data, perform security checks, and provide excellent customer service while working outdoors in various conditions.

Primary Objective

To provide exceptional customer service while maintaining a safe and orderly parking environment. The Overnight Parking Lot Attendant ensures efficient traffic flow, enforces parking policies, assists guests with inquiries, and upholds the overall security and cleanliness of the parking area.

Duties and Responsibilities

Audit and Reconciliation

Conduct comprehensive audits of parking lot operations, including vehicle counts, ticketing, and financial records. Reconcile discrepancies between physical vehicle counts and digital or paper logs to ensure accuracy. Review records for errors or inconsistencies and make necessary corrections.

Vehicle Activity Monitoring

Monitor vehicle entry and exit throughout the shift, ensuring accurate logging and ticket matching. Use security systems to track movements at parking lot entrances and exits, ensuring proper vehicle flow. Identify and report unauthorized vehicles, improper parking, or any other irregularities to maintain order and security.

Reporting, Documentation and Attention to Detail

Complete shift reports detailing tickets issued, revenue collected, and operational data. Maintain logs of vehicle arrivals and parking operations. Strong attention to detail is crucial for auditing, vehicle counting, and maintaining accurate records.

Security and Compliance

Conduct regular parking lot inspections to ensure safety protocols are followed, including proper markings, lighting, and security cameras. Respond to security concerns, monitor for unauthorized vehicles, and ensure parked vehicles are secure. Work independently with minimal supervision, staying proactive and vigilant to maintain a safe environment and report any issues to management.

Lot Maintenance

Maintain the cleanliness and safety of the parking lot by ensuring all equipment, parking spaces, and safety items (such as cones, signs, and barriers) are in good condition and free of debris or hazards.

Hospitality, Customer Service and Communication

Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members. Use proper two-way radio etiquette, maintain clear communication with team members, and foster a cooperative work environment.

Attendance and Professionalism

Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations.

Additional Responsibilities

Support evolving business needs by completing other tasks as assigned, attending required meetings and training, and maintaining schedule flexibility.

Knowledge, Skills, and Abilities

Competency/Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

High school diploma or general education degree (GED); Customer service experience preferred; customer service attitude and a willing, helpful demeanor is mandatory.

Certificates and Licenses

A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position.

Physical Demands and Work Environment

This role requires stamina to stand, walk, and lift up to 50 lbs. for extended periods, often in varied weather conditions. Team members must maintain a professional appearance and adhere to uniform and grooming standards. Must be able to work overnight, weekends, and holidays is essential to support guest needs and hotel operations.

Work takes place in both indoor and outdoor environments, including on-site parking facilities and corporate settings. Team members regularly collaborate with colleagues, vendors, and clients, use computers, communicate by phone, and operate in environments that may be noisy and include moving vehicles and exposure to the elements. Must be vigilant, proactive, and responsive to safety concerns and security issues by contacting the proper authorities. Never put yourself in any danger.

Cell Phone Use

Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy.

Pay Transparency

PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.

Additional Compensation and Benefits

• Health Benefits - Medical, vision and dental insurance


• Supplemental Insurance - Life insurance and critical illness


• Bonus opportunities


• Internal leadership development program


• Paid time off


• Paid training


• Tuition assistance through Belleview University


• Nationwide discounts through Perks at Work


• Military friendly employer

Overtime

All non-exempt positions will receive overtime pay (when applicable).

Employee at Will

Employment with PMC is at-will. This means that either the employee or the employer may terminate the employment relationship at any time, for any reason, with or without cause, and with or without notice, subject to applicable laws.

Fair Labor Standards Act (FLSA)

This is a non-exempt position under the Fair Labor Standards Act (FLSA), and as such, employees in this role are entitled to receive overtime pay for all hours worked over 40 in a workweek at the rate of one and one-half times the regular hourly rate. PMC complies with all applicable federal, state, and local minimum wage and overtime laws, and compensation will be provided in accordance with these standards. Hourly rates will meet or exceed the applicable minimum wage in your work location.

PMC is compliant with all state workman’s compensation laws.

Employee Leave

PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc.

Equal Employment Opportunity (EEO) Statement

Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

ADA and Equal Employment Opportunity (EEO) Compliance

Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Job Title: Overnight Lot Auditor
Department: Hotel Self Parking Parking Division
Directly reports to: Hotel Self Parking Manager
Schedule: Full Time / Part-Time (10pm - 7am)
Status: Non-Exempt
Compensation: Hourly base rate
(Rates can vary by market)