Overnight Hotel Self Parking Lot Auditor - Baton Rouge, LA

Parking Management Company; Baton Rouge (LA); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Health benefits

Bonus opportunities

Paid time off

Paid training

Tuition assistance

Job summary

Parking Management Company (PMC) seeks an Overnight Lot Auditor to manage parking lot activity during the overnight shift, conduct audits, direct vehicles, and uphold an organized, welcoming outdoor environment.

The role requires independent work, data handling, security checks, and excellent guest service with accurate records and friendly communication. A high school diploma or GED and a valid driver's license are required.

Qualifications

• High school diploma or GED required.
• Customer service experience expected and valued.

Responsibilities

• Audit and reconcile parking lot operations and logs.
• Monitor vehicle entry/exit and ensure accurate ticket matching.
• Prepare shift reports and maintain operation logs.
• Conduct safety inspections and report issues to management.
• Maintain cleanliness and safety of the parking lot and equipment.
• Provide guest service with professional communication.
• Maintain regular attendance and comply with policies.
• Support evolving business needs and attend trainings.

Skills

Customer service

Attention to detail

Education

High school diploma or GED

Job description

Job Description

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high-touch service to partners and guests alike.

Position Summary We are looking for a detail-oriented and responsible Overnight Lot Auditor to manage parking lot activity during the overnight shift. This role involves conducting audits, directing vehicles, ensuring safety, and maintaining an organized, welcoming environment. The ideal candidate will work independently, manage data, perform security checks, and provide excellent customer service while working outdoors in various conditions.

Primary Objective To provide exceptional customer service while maintaining a safe and orderly parking environment. The Overnight Parking Lot Attendant ensures efficient traffic flow, enforces parking policies, assists guests with inquiries, and upholds the overall security and cleanliness of the parking area.

Duties and Responsibilities

• Audit and Reconciliation Conduct comprehensive audits of parking lot operations, including vehicle counts, ticketing, and financial records. Reconcile discrepancies between physical vehicle counts and digital or paper logs to ensure accuracy.
• Vehicle Activity Monitoring Monitor vehicle entry and exit throughout the shift, ensuring accurate logging and ticket matching. Use security systems to track movements at parking lot entrances and exits, ensuring proper vehicle flow. Identify and report unauthorized vehicles, improper parking, or any other irregularities.
• Reporting, Documentation and Attention to Detail Complete shift reports detailing tickets issued, revenue collected, and operational data. Maintain logs of vehicle arrivals and parking operations.
• Security and Compliance Conduct regular parking lot inspections to ensure safety protocols are followed, including proper markings, lighting, and security cameras. Respond to security concerns and report any issues to management.
• Lot Maintenance Maintain the cleanliness and safety of the parking lot by ensuring all equipment, parking spaces, and safety items are in good condition and free of debris or hazards.
• Hospitality, Customer Service and Communication Provide exceptional guest service through professional communication, active listening, and personalized assistance. Maintain clear communication with team members and foster a cooperative work environment.
• Attendance and Professionalism Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations.
• Additional Responsibilities Support evolving business needs by completing other tasks as assigned, attending required meetings and training, and maintaining schedule flexibility.

Knowledge, Skills and Abilities

Education and Experience High school diploma or general education degree (GED). Customer service experience and a willingness to help are mandatory.

Certificates and Licenses Valid driver’s license and reliable transportation with an acceptable motor vehicle record. Candidates must also pass and maintain a clean background check.

Physical Demands and Work Environment Stamina to stand, walk and lift up to 50 lbs for extended periods, often in varied weather conditions. Must work overnight, weekends, and holidays. Work takes place in both indoor and outdoor environments, including on-site parking facilities.

Cell Phone Use Employees may be required to use personal cell phones for work-related communication. Reimbursement for work-related phone usage will follow company policy.

Benefits

• Health Benefits – Medical, vision and dental insurance
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Paid time off
• Paid training
• Tuition assistance through Belleview University
• Nationwide discounts through Perks at Work
• Military friendly employer

Overtime All non-exempt positions will receive overtime pay when applicable.

Employment at Will Employment with PMC is at-will.

Fair Labor Standards Act (FLSA) This is a non-exempt position under the Fair Labor Standards Act. Employees are entitled to receive overtime pay for all hours over 40 in a workweek.

Employee Leave PMC is compliant with state and federal leave requirements including sick leave, state paid family leave, and FMLA.

Equal Employment Opportunity (EEO) Statement Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

ADA and EEO Compliance Parking Management Company will make reasonable accommodations in compliance with the ADA and ensure equal employment opportunity. This job description will be reviewed periodically as duties change.

Job Title Overnight Lot Auditor

Department Hotel Self Parking Parking Division

Directly Reports To Hotel Self Parking Manager

Schedule Full Time / Part-Time (10pm - 7am)

Status Non-Exempt

Compensation Hourly base rate (Rates can vary by market)