Overnight Hotel Security & Guest Experience

Hyatt Taleo; United States; On-site; USD 23,000 - 30,000; Part time

Job summary

Hyatt Regency Salt Lake City is seeking an Overnight Security Officer (Part Time) to safeguard guests and staff in downtown Salt Lake City. You will enforce policies with professionalism, deter and de-escalate conflicts, and document incidents accurately.

Ideal candidates hold a High School Diploma and CLSO/CPR training or are willing to obtain them. The role requires flexible scheduling, including overnights, and collaboration with hotel leadership to maintain safety and service excellence.

Qualifications

• Refined understanding of the principles of Customer Service.
• Strong verbal and written communication skills.
• Demonstrated problem solving ability.
• Ability to prioritize and perform multiple tasks in dynamic situations.
• Proficient in basic computer skills.
• Familiarity with 2-Way Radio usage and etiquette.

Responsibilities

• Enforce rules and policies with respect and professionalism.
• Resolve conflicts with de-escalation techniques.
• Analyze situations and implement an effective course of action.
• Clearly communicate incident details with management.
• Create accurate incident/accident reports as necessary.
• Identify and investigate suspicious behavior and irregular activity.
• Conduct Foot Patrols of designated areas.
• Respond to alarms and requests for assistance.
• Respond to medical emergencies, render aid, and relay information to EMS.
• Utilize CCTV systems for investigations and surveillance.
• Demonstrate a positive team mindset to support other departments.
• Other duties as assigned by the Director of Security.

Skills

Customer Service

Verbal communication

Written communication

Problem solving

Prioritization

Computer skills

Radio usage

Education

High School Diploma

CPR & First Aid

CLSO certification

Job description

Hyatt Regency Salt Lake City is seeking an Overnight Security Officer (Part Time) to safeguard guests and staff in downtown Salt Lake City. You will enforce policies with professionalism, deter and de-escalate conflicts, and document incidents accurately.

Ideal candidates hold a High School Diploma and CLSO/CPR training or are willing to obtain them. The role requires flexible scheduling, including overnights, and collaboration with hotel leadership to maintain safety and service excellence.