Overnight Grocery Team Member - BID

Giant Eagle, Inc.; Pittsburgh (Allegheny County); On-site; USD 17,000 - 21,000; Full time

Job summary

Giant Eagle, Inc. is seeking a Team Member to help replenish shelves, rotate stock, and keep the store clean while delivering friendly service. You’ll build product knowledge to assist guests in locating items and offering helpful recommendations.

In this role you’ll handle stocking tasks, maintain safe, organized backrooms, and support ongoing replenishment with urgency and professionalism. Previous retail experience not required; must be at least 18.

Qualifications

• 0–6 months experience required
• No High School diploma required
• Must be at least 18 years old

Responsibilities

• Replenish shelves and displays from deliveries and backroom in a timely and organized manner
• Rotate stock and follow proper dating procedures to ensure freshness and safety
• Maintain backroom, floor, and cooler areas clean and organized for efficient replenishment
• Identify out-of-stock conditions and report to Lead promptly to address gaps
• Develop product knowledge to assist guests in locating items and offering recommendations
• Provide friendly, attentive customer service in every interaction

Education

No High School diploma required

Job description

Job Summary

Ensure product freshness and availability by replenishing shelves, rotating stock, and following proper code dating procedures to maintain a safe shopping environment. In this role, it is essential to develop strong product knowledge throughout the store to assist customers in locating items and provide helpful suggestions about selections. Team Members contribute to team efficiency by maintaining cleanliness of work areas and delivering friendly, attentive customer service in every interaction.

Job Description

• Experience Required: 0 to 6 months
• Education Desired: No High School diploma required
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Replenish shelves, displays, and floor locations throughout the store by unloading, sorting, and stocking product from deliveries and the backroom in a timely and organized manner.
• Rotate stock and follow proper code dating procedures on every fill; pull and flag out-of-date or unsellable product to maintain product freshness, quality, and a safe shopping environment for guests.
• Maintain backroom organization and product staging areas; ensure product is properly sorted, labeled, and accessible to support efficient and continuous replenishment operations
• Identify and communicate out-of-stock conditions to the Lead or Team Leader promptly; take initiative to resolve gaps and elevate when replenishment cannot be completed within shift.
• Develop and apply strong store product knowledge to assist guests in locating items, answering questions, and providing helpful suggestions that enhance the overall shopping experience.
• Deliver friendly, attentive customer service in every guest interaction; approach guests proactively, address needs with a sense of urgency, and represent the department with professionalism.
• Maintain cleanliness and organization of work areas, including the sales floor, backroom, and cooler/freezer environments; ensure all safety and sanitation standards are consistently upheld.
• Submit credits for damaged or unsellable product accurately and in a timely manner in accordance with department procedures.
• Follow all safety protocols and company policies in the performance of daily tasks; report safety concerns, hazards, or incidents to the Lead or Team Leader immediately.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.