Overnight Frozen Food Teammate

Northeast Grocery; Pittsfield (MA); On-site; USD 25,000 - 35,000; Full time

Job summary

Northeast Grocery in Pittsfield, Massachusetts is seeking a dedicated team member to provide exceptional customer service and manage merchandising in the frozen food section. Responsibilities include stocking, pricing, and ensuring a clean workspace while assisting customers with their grocery needs.

Candidates should be prepared for a physically demanding role, requiring lifting and extended exposure to cold environments. The company values a high standard of customer interaction and adherence to safety regulations.

Qualifications

• High level of customer courtesy and service.
• Ability to work in a cold environment for extended periods.
• Physical ability to lift up to 75lbs occasionally.

Responsibilities

• Provide fast, friendly, and efficient service to customers.
• Perform merchandising functions within the frozen foods area.
• Adhere to sanitation and safety regulations.

Skills

Customer service

Merchandising

Inventory management

Tools

Computer applications

Phone

Order machines

Job description

SUMMARY

Provides fast, friendly, helpful and efficient service to all Price Chopper customers. Responsible for merchandising frozen food products to include stocking, pricing, signing and inventory maintenance. May assist in bagging customer grocery orders. Ensures that the aisles of the frozen food area are kept neat and clean. Responsible for meeting customer needs through providing well stocked and accurately priced merchandise to promote an optimal opportunity for sales Maintains a high level of customer courtesy and service at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

• Consistently work within provide fast, friendly, helpful and efficient customer service at all times.
• Responsible for smiling, making eye contact and thanking customer upon fulfilling customer's request.
• Maintain a neat, clean and organized workstation, according to 5S standards, at all times.
• Responsible for performing merchandising functions within the frozen foods area to include stocking, pricing, signing and ordering inventory maintenance. Return excess merchandise to back room area per company guidelines.
• Unload frozen food merchandise trucks. Maintain all damage and reclaims per company guidelines.
• Responsible for assisting front-end operation to include retrieving shopping carts, bagging groceries and assisting customers to their cars.
• Adhere to all corporate and state regulations pertaining to sanitation, safety and pricing.
• Perform other related duties as assigned by management and adhere to all company policies and procedures.
• Control shrink through adherence to related policies and procedures.

EDUCATION AND EXPERIENCE

N/A

PHYSICAL REQUIREMENTS

Exposure to Cold Environment Constant 5-8 Hours

Pivoting Constant 5-8 Hours

Squatting/Kneeling Constant 5-8 Hours

Pushing/Pulling Occasional 1-3 Hours up to 2400lbs

Lifting Frequent 3-5 Hours up to 50lbs

Lifting Occasional 1-3 Hours up to 75lbs

EQUIPMENT USED

• Phone
• Calculator.
• Order machines.
• Case cutters.
• Computer applications (to include but not limited to dolphin, computer, OLOS)
• Pallet jack.
• Dock Plates.
• Stackers.
• Cleaning products
• Compactor / Bailer

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.