Overnight Fleet Manager

Hogan; St. Louis (MO); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Hogan Transportation seeks a Fleet Manager to provide operational leadership for drivers, ensuring on-time deliveries and top-tier customer service. You will act as a liaison with customers, manage schedules, and address performance issues to meet client needs.

The role emphasizes coaching drivers, maintaining safety standards, and ensuring adherence to Hogan policies, with daily interaction across teams and customers.

Qualifications

• High school diploma or GED required, Associates degree preferred.
• 2-5 years experience in the transportation/trucking industry.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Manages drivers to meet client expectations and Hogan policies.
• Interviews prospective drivers and makes recommendations on hiring decisions.
• Conducts driver 30- and 60-day performance reviews.
• Coaches, trains, and reinforces drivers on customer satisfaction, safety, and Hogan policies.
• Coordinates services to maximize profits and directs drivers to meet customer requests.

Skills

Customer service

Leadership

Coaching

Safety awareness

Education

High school diploma or GED

Associates degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

From our headquarters in St. Louis to locations nationwide, we help driven professionals find career paths that promote growth. Join a team that is dedicated to investing in your success.

Benefits of Working at Hogan

Health Plan Options to Fit Every Family Size

Comprehensive healthcare plans designed to meet the needs of individuals and families of all sizes.

Coverage that helps keep your smile bright and your vision clear.

PTO Upon Hire

Enjoy paid time off from day one to support your work-life balance.

401K Matching Program

Build your future with our competitive retirement savings plan and employer match.

Grow with us through career development and promotion opportunities.

Pride in who we are and what we do. Dedication to customers and their needs. Striving to be the one people turn to for their transportation needs. Family — shops helping each other take care of the customer.”

Julie | Hogan Employee

Our Culture in Action

With over 105 years of business experience and a family-oriented approach to managing relationships, we foster a culture of care, integrity and trust with our employees, customers and partners.

Open Positions

View all open Hogan careers and start exploring which career path might be the best fit for you.

Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology.

Job Summary

The Fleet Manager provides operational leadership and support to drivers assigned to a customer or customer’s account. The Fleet Manager is a liaison with the customer ensuring high quality customer service and support. Ensures safe and timely deliveries. Is responsible for enhancing the overall customer service and support by managing drivers to ensure the client’s needs and expectations are met. Diagnoses and uses independent discretion based on the circumstances to solve employee-related issues.

Essential Duties and Responsibilities

• Manages drivers’ activities and ensures drivers are meeting and following Hogan expectations and policies and performing to a level that meets client expectations and needs.
• Identifies and addresses any driver performance issues through the use of coaching and discipline, including termination, as appropriate.
• Interviews prospective drivers and make recommendations on hiring decisions.
• Conducts driver 30- and 60-day performance review.
• Coaches, trains, and/or reinforces drivers on customer satisfaction/service, Hogan policies and practices, and safety.
• Coordinates services provided to customers including, but not limited to, employee and customer schedules, to maximize profits.
• Schedules and directs drivers to appropriate locations according to customer requests, specifications, or needs.
• Monitors drivers’ performance and activities.
• Prepares and monitors daily work and run schedules.
• Advises drivers of traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards and independently creates contingency plans and alternate routes, as appropriate based on the circumstances to ensure client expectations and needs are met.
• Manages assigned fleet of tractors and drivers for on-time pickup and delivery performance, out of route miles, hours of service compliance, home time, special routing needs, and cost control.
• Ensures a safe working environment and equipment for drivers, including, but not limited to, ensuring drivers are complying with applicable federal, state, and local safety laws and requirements.
• Ensures drivers are properly trained and has an adequate understanding of customer and company expectations, policies, and practices.
• Performs a daily accounting of all assigned trucks and drivers.
• Interacts with drivers on a daily basis answering any questions and ensuring drivers can safely deliver loads on time.
• Works with drivers to reduce turnover and promote longevity of workforce.
• Ensures driver payroll is accurate and submitted timely.
• Other duties as assigned.

Requirements

• High school diploma or GED required, Associates degree preferred
• 2-5 years experience in the transportation/trucking industry.
• Proficient in Microsoft products including Word and Excel.

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