Overnight Experience Representative

Absolute Recomp; Lombard (IL); On-site; USD 20,664,000 - 30,307,200; Full time

Benefits offered by this job

Free Membership

Incentive Opportunity

Flexible schedule

Opportunity for advancement

Job summary

Absolute Recomp is seeking an Overnight Experience Representative to provide exceptional customer service and maintain security of the facility during the night shift.

You will greet members, assist with inquiries, handle check-ins, and ensure a clean, secure environment while remaining vigilant for emergencies. This role emphasizes independent work, strong communication, and reliable uptime to support our members through late-night hours.

Qualifications

• Previous customer service experience.
• Ability to work independently and handle emergency situations.
• Excellent communication and interpersonal skills.
• Basic computer skills.
• Must be able to work overnight hours.

Responsibilities

• Monitor and secure the facility during overnight hours.
• Greet and assist members with inquiries or concerns.
• Handle member check-ins and sign-ups.
• Ensure cleanliness and organization of the facility.
• Respond to emergencies or incidents as needed.

Skills

Customer service

Independent work

Emergency handling

Communication skills

Basic computer skills

Tools

POS systems

Job description

Benefits

• Free Membership
• Incentive Opportunity
• Flexible schedule
• Opportunity for advancement

About the Role

We are seeking a dedicated Overnight Experience Representative to join our team at Absolute Recomp. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the safety and security of our facility during the overnight hours.

Responsibilities

• Monitor and secure the facility during overnight hours
• Greet and assist members with any inquiries or concerns
• Handle member check-ins and sign-ups
• Ensure cleanliness and organization of the facility
• Respond to any emergencies or incidents that may arise

Requirements

• Previous customer service experience
• Ability to work independently and handle emergency situations
• Excellent communication and interpersonal skills
• Basic computer skills
• Must be able to work overnight hours

About Us

Absolute Recomp has been a trusted fitness and wellness center in North Richland Hills for over 10 years. We are dedicated to providing our members with top-notch facilities and exceptional customer service. Our team is passionate about helping our members achieve their fitness goals and creating a positive and welcoming environment for all.