Overnight Customer Service Associate

TXB Stores; Bonham (TX); On-site; USD 16,531,000 - 22,042,000; Part time

Benefits offered by this job

Free work uniforms

Free fountain drinks up to 32 oz on-sh

Daily Pay Partner

Health, dental, vision, disability, &

Job summary

TXB Stores is seeking an Overnight Customer Service Associate in Bonham, TX. You will support store management, handle cash register tasks, customer service, and housekeeping to deliver an exceptional guest experience.

No prior experience is required as on-the-job training is provided. Expect a part-time overnight schedule with opportunities to engage in team-driven store initiatives and customer-focused service.

Qualifications

• No prior experience required; on-the-job training provided.
• Ability to operate cash registers, scanners, and basic equipment.
• Knowledge of store products and customer service policies.

Responsibilities

• Operate cash register, handle transactions accurately and balance cash at shift start/end.
• Greet customers, answer questions, and resolve price discrepancies.
• Assist customers in locating products and providing information.
• Maintain a clean, stocked store and assist with housekeeping tasks.
• Support store team to achieve department goals and participate in marketing programs.
• Perform other related duties as assigned.

Skills

Basic math

Customer service

Cash register operation

Team player

Reliability

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Overnight Customer Service Associate

Retail Hourly Part Sales TXB 05, Bonham, TX, US

OVERNIGHT CUSTOMER SERVICE ASSOCIATE

Welcome to TXB!

TXB stands for Texas Born. That means we’re big city, open country, and everything in-between.

It also means that we have Texas values, the same values that we’ve built our brand around—authenticity, hospitality, and integrity.

At TXB, our purpose is to strive to make our guests, team members, and communities better off for having known us. As we like to say, we “leave ‘em better,” every day and every way.

Join us in taking our business to another level, and give back to the communities that give so much to us.

Job Summary:

The Overnight Customer Service Associate works in support of the store management team to facilitate the completion of all store level tasks and performs a variety of tasks related to different areas of the store including cash register tasks, customer service, general housekeeping and other related functions. The Customer Service Associate ensures an exceptional customer experience that supports our purpose to “Leave ‘em Better”.

Essential Functions:

• Reliable transportation
• Abide by all applicable local, state, and federal laws and regulations/certifications.
• Be reliable, punctual, honest, and have a good attitude.
• Ability to operate available equipment, such as cash registers, calculators, or scanners.
• Basic mathematical skills, as needed to make change and give refunds.
• Knowledgeable about company’s products and services, and customer-related policies.

Additional Responsibilities:

• Embrace being a team player and communicate well with others.
• Multitask and work in a fast-paced environment.
• Complete guest-centered duties and provide our guests with a clean environment.
• Greets customers as they enter the location.
• Accepts money in the form of cash, credit, and debit cards for items purchased.
• Assists customers with questions or price discrepancies.
• Ensures accurate transactions by balancing cash register at the beginning and end of shift, and sales at the end of shift.
• Processes returns and exchanges according to store policy.
• Identifies prices of products and services and tabulates bills with available equipment.
• Assists customers in locating various products, resolving complaints, or providing information.
• Bag, box, and wrap purchased items.
• Performs other related duties as assigned.
• Participate in proactive team efforts to achieve departmental and company goals
• Ensure the proper execution of all assigned store level marketing programs.
• Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.).
• Replenish products and supplies to ensure in stock conditions at all times.
• Check in external and internal vendors according to corporate procedures.
• Report all unsafe activities to supervisor and/or Human Resource.

Qualifications: Experience, Competencies, and Education

• Education and Experience:
  • No prior experience is necessary
  • Successful completion of on-the-job training.
• Physical Requirements:
  • Ability to lift up to 50 pounds
  • Prolonged periods standing and working on cash register or related equipment.
  • May need to work nights, weekends, and holidays on a rotating basis.
  • Ability to perform repetitive movements over long periods of time.
• Free work uniforms
• Free fountain drinks up to 32 oz, while on the clock
• Daily Pay Partner
• Health, dental, vision, disability, life, and critical Illness insurance plans are available
  • Eligibility based on average weekly hours worked and tenure
• Vacation, Holiday and Bereavement leave.
  • Eligibility based on average weekly hours worked and tenure