Overnight Customer Experience Specialist

Taco Casa; Athens (TX); On-site; USD 33,062,000 - 49,594,000; Part time

Job summary

Shell is hiring an overnight Crew member to deliver a Clean, Friendly, and In-Stock experience. You will transact customer items, balance cash draws, handle exchanges/refunds, and assist in stocking while maintaining a fast-paced, customer-focused environment.

This role requires the ability to process beer purchases as per state laws, train new team members, and be available on weekends and busy days. Prior cashier experience is preferred and physical tasks including lifting up to 50 lbs are

Qualifications

• Listen to customer needs and communicate clearly.
• Master POS functions.
• Basic math skills.
• Able to work in a fast-paced environment.
• Able to stand, walk, lift up to 50 pounds.

Responsibilities

• Execute a Clean, Friendly, and In-Stock experience for every customer
• Accurately transact customer items for checkout on POS units and all acceptable methods of payment
• Transact beer purchases in accordance with all state alcoholic beverage laws
• Balance cash drawer at the beginning and end of each shift
• Process exchanges and refunds per company policy
• Accurately settle shift Pay Point reports
• Maintain a clean and tidy checkout area
• Assist in stocking, rotating merchandise, and marking labels
• Serve as the first responder to customer complaints
• Train new Crew Members
• Perform other duties as required and/or assigned
• Must be flexible and able to work weekends, holidays, and store's busiest days
• Employee must be able to perform essential functions of the job with or without reasonable accommodation

Skills

Customer service

POS proficiency

Basic math

Team player

Education

High School Diploma or GED

Tools

Cash register

Job description

Shell is hiring an overnight Crew member to deliver a Clean, Friendly, and In-Stock experience. You will transact customer items, balance cash draws, handle exchanges/refunds, and assist in stocking while maintaining a fast-paced, customer-focused environment.

This role requires the ability to process beer purchases as per state laws, train new team members, and be available on weekends and busy days. Prior cashier experience is preferred and physical tasks including lifting up to 50 lbs are