Overnight Convenience Store Customer Service Representative - Wales Rd

Bellstore; West Massillon (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Bellstore Massillon is seeking an entry-level Customer Service Representative for third shift (10pm–6am). The role focuses on delivering exceptional customer service, handling transactions, and stocking shelves in a convenience store setting.

The position requires overnight availability, the ability to stand for long periods, and physical capability to lift up to 40 pounds. You will join a team focused on speed, accuracy, and friendly service for customers.

Qualifications

• Overnight shift availability
• Ability to stand for long periods
• Physical ability to lift up to 40 pounds (lbs)

Responsibilities

• Provide exceptional, fast, efficient, and friendly service.
• Handle money and complete transactions.
• Stock merchandise on sales floor and in coolers.
• Work with other store employees as a member of the BellStore Team.
• Maintain clean facilities and work environment
• Other duties as assigned by Store Management
• Standing 90%
• Lifting up to 40# daily
• Reaching daily (above head cigarette racks, storage shelves)
• Bending daily
• Pushing brooms, mops, dolly on wheels daily
• Pulling cart daily

Skills

Customer service

Cash handling

Stocking merchandise

Team collaboration

Overnight shifts

Stamina

Job description

Job Details

Level: Entry

Job Location: OH Massillon 1022 - Massillon, OH 44646

Position Type: Full-Time/Part-Time

Education Level: None

Travel Percentage: None

Job Shift: Any

Job Category: Retail

Customer Service Representative Convenience Store

*This position is for third shift/midnight shift. Hours are typically 10pm-6am.

As a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer service.

Major Job Activities

• Provide exceptional, fast, efficient, and friendly service.


• Handle money and complete transactions.


• Stock merchandise on sales floor and in coolers.


• Work with other store employees as a member of the BellStore Team.


• Maintain clean facilities and work environment


• Other duties as assigned by Store Management


• Standing 90 %


• Lifting up to 40# - for stocking shelves, coolers, back room - daily


• Reaching daily (above head cigarette racks, storage shelves, etc.)


• Bending daily (down and side to side)


• Pushing brooms, mops, dolly on wheels daily


• Pulling cart daily

Qualifications

Ability to work overnight shifts