Overnight Concierge & Security — Hospitality Focus

Lcsnet; Missouri; On-site; USD 19,000 - 25,000; Full time

Job summary

Emerson at St. Peters is seeking a hospitality-focused Concierge for the overnight shift (10:00 PM – 8:00 AM). You will greet residents, guests, and vendors daily in a warm, professional manner and serve as the community's first face.

Responsibilities include handling telephone coverage, addressing resident and guest needs, accepting deliveries, creating maintenance work orders, and supporting the Business Office Manager.

Qualifications

• High school diploma or general education degree (GED) required.
• Familiarity with Microsoft Office Suite products.
• Must demonstrate excellent telephone communication skills.

Responsibilities

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.

Skills

Telephone communication

Microsoft Office Suite

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Emerson at St. Peters is seeking a hospitality-focused Concierge for the overnight shift (10:00 PM – 8:00 AM). You will greet residents, guests, and vendors daily in a warm, professional manner and serve as the community's first face.

Responsibilities include handling telephone coverage, addressing resident and guest needs, accepting deliveries, creating maintenance work orders, and supporting the Business Office Manager.