Overnight Club Cleaner & Guest Experience Leader

Planet Fitness Franchising, LLC; Gahanna (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Planet Fitness Franchising, LLC in Ohio is seeking an Overnight Cleaner to maintain a spotless, safe gym environment during 10pm–6am shifts, Monday through Friday. This full-time role focuses on high sanitation standards and great member experience.

The incumbent will clean restrooms and fitness areas, restock supplies, and report maintenance issues to management while upholding Planet Fitness standards and policies.

Qualifications

• Cleaning background preferred.
• Customer Service background preferred.
• A passion for fitness and health.
• Upbeat and positive attitude.
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma/GED equivalent preferred.
• Must be 18 years of age or older.

Responsibilities

• Greet members, prospective members and guests by providing exceptional customer service.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed.
• Maintain the neatness and cleanliness of the club.
• Monitor for safety of persons and cleanliness in the club.
• Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
• Stock locker rooms with proper supplies/paper products.
• Report any broken or missing amenities or equipment to the Club Manager.
• Follow Lost and Found Policy and turn in lost member property to the Club Manager/Assistant Club Manager immediately.

Skills

Cleaning background

Customer service

Punctuality

Team player

Education

High School diploma/GED

Job description

Planet Fitness Franchising, LLC in Ohio is seeking an Overnight Cleaner to maintain a spotless, safe gym environment during 10pm–6am shifts, Monday through Friday. This full-time role focuses on high sanitation standards and great member experience.

The incumbent will clean restrooms and fitness areas, restock supplies, and report maintenance issues to management while upholding Planet Fitness standards and policies.