Outside Server

ClubCorp, Inc.; Stony Hill (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance

Short-term and long-term disability

401(k) retirement savings plan

Generous paid time off

Job summary

Invited is seeking an Outside Server to deliver exceptional food and beverage service to members and guests at The Hasentree Club in Wake Forest, NC. The role emphasizes warm welcomes, magic moments, and fond farewells, supporting seamless dining across the team.

The position requires a high school diploma or equivalent, prior F&B experience, and current Food Handler as well as Alcohol Server certifications. Training completes with Invited’s F&B program and strong customer-service skills.

Qualifications

• High school diploma or equivalent.
• Previous experience in Food and Beverage service.
• Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
• Completion of Invited’s F&B Service Training program.
• Excellent communication skills with the ability to speak clearly and effectively.
• Ability to follow instructions and communicate well with team members.

Responsibilities

• Maintain high standards of service, following the Invited F&B service training program.
• Provide food and beverage service to members/guests, executing orders in a timely manner.
• Ensure a complete knowledge of the à la carte menu, including daily features and specials.
• Greet members by name and provide a warm welcome, making them feel at home.
• Assist fellow employees and ensure a seamless member/guest experience through teamwork and attention to detail.
• Handle member/guest complaints with service recovery techniques, ensuring any issues are resolved promptly.
• Complete daily assignments and side work, ensuring work areas are organized, clean, and well-stocked.
• Follow club standards for cleanliness, organization, and safety.
• Support management by completing additional duties as assigned.
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.
• Wear a clean, neat uniform that meets club standards.
• Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
• Follow all company, club, and department policies, procedures, and instructions.
• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
• Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
• Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.

Skills

Communication

Teamwork

Customer service

Education

High school diploma or equivalent

Food Handler Certification

Alcohol Server Certification

Tools

Trays

Bottle Opener

Wine Tool

Job description

• Locations 7305 Village Club Drive, Wake Forest, NC, 27587, US


• Business Unit The Hasentree Club

Job Description

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since itsinceptionin 1957, Invited hasoperatedwith the central purpose of building relationships and enriching the lives of our members, guests and more than17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools,state-of-the-artracquet facilities, fitness centers, and much more.Come bea part of this incredible and inclusive team at Invited !

Job Summary:

Outside Server is responsible for delivering exceptional food and beverage service to members and guests, ensuring that every interaction reflects Invited’s service standards. This role focuses on consistently applying the 3-steps of service—warm welcomes, magic moments, and fond farewells. Server 1 works closely with team members to provide a seamless dining experience and plays an integral role in maintaining member satisfaction and retention. As a non-lead role, Server 1 also supports the overall operations of the dining area and assists in service duties as required.

Reporting Structure:

Reports to the F&B Director, Banquet Manager or Restaurant Manager

Day to Day:

Maintain high standards of service, following the Invited F&B service training program.

Provide food and beverage service to members/guests, executing orders in a timely manner.

Ensure a complete knowledge of the à la carte menu, including daily features and specials.

Greet members by name and provide a warm welcome, making them feel at home.

Assist fellow employees and ensure a seamless member/guest experience through teamwork and attention to detail.

Handle member/guest complaints with service recovery techniques, ensuring any issues are resolved promptly.

Complete daily assignments and side work, ensuring work areas are organized, clean, and well-stocked.

Follow club standards for cleanliness, organization, and safety.

Support management by completing additional duties as assigned.

Additional Duties:

Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.

Follow all company, club, and department policies, procedures, and instructions.

Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.

Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.

Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.

Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.

Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.

Wear a clean, neat uniform that meets club standards.

About You:

Preferred

High school diploma or equivalent.

Previous experience in Food and Beverage service.

Current Food Handler and Alcohol Server Certifications as required by state and city regulations.

Completion of Invited’s F&B Service Training program.

Excellent communication skills with the ability to speak clearly and effectively.

Ability to follow instructions and communicate well with team members.

Physical Requirements:

Must be able to stand, walk, and perform physical activities for extended periods.

Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.

Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.

Able to lift, carry, push, and pull up to 100 lbs. occasionally.

Effective communication skills, including talking and hearing, with sufficient visual acuity.

Primary Tools/Equipment:

Trays

Bottle Opener

Wine Tool

Work Schedule:

Attendance requirements for this position as outlined on the weekly schedule.

Additional hours are required to meet deadlines of the position, including weekends and/or holidays.

What We Offer:

We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and—if you're in a non-exempt role—hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:

• Medical, dental, and vision coverage


• Life insurance


• Short-term and long-term disability insurance


• 401(k) retirement savings plan


• Generous paid time off and leave programs ( time off as required by applicable law is also provided for part time team members )

Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements.Additionalduties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.